U-Haul Moving & Storage of Northborough is highly praised for its excellent customer service and well-maintained facilities. The staff, including managers and helpers, are described as courteous, friendly, and very helpful, often going above and beyond to assist customers with their needs. Customers appreciate the flexible and accommodating approach, whether it involves waiting for last-minute wiring installations or helping find the best vehicle options to save money. The location offers a wide range of moving solutions, such as truck rentals, trailers, cargo vans, pickup trucks, and self-storage units, all accessible with easy car access and well-lit storage halls. The storage facilities are noted for being clean, well-maintained, and reasonably priced, making it the best storage option in the area according to one customer. Vehicle rentals generally receive positive feedback, with comments highlighting the vehicles' cleanliness, good gas mileage, and ease of driving, despite occasional minor issues like difficulty shifting in cold weather. Overall, U-Haul at Northborough provides a positive experience with friendly staff, flexible services, and quality equipment, making it a top choice for both moving and storage needs.
