Norton Ace Hardware is a friendly, well-stocked, and clean local hardware store that offers a traditional shopping experience. The staff is known for being helpful, patient, and knowledgeable, always willing to assist customers with their needs. Customers appreciate that the store has almost everything required for common hardware tasks and that items not in stock can often be obtained the same or next day. The store features new displays regularly, creating an inviting atmosphere. It is recommended over big box stores for its convenience and personalized service. Many customers have praised the staff for their kindness and expertise, especially when helping with small repairs or urgent needs, such as pumps or replacement screws. Some limitations include a smaller selection of tools and hardware items, but this does not detract from the overall positive experience. The store is especially valued for quick stops to find common hardware supplies and for their willingness to go the extra mile, including checking with managers or searching for specific items. Overall, Norton Ace Hardware is a trusted neighborhood store that provides excellent service, a helpful team, and a nostalgic shopping environment, making it a favorite for many local customers.
A huge thank you to Mel and her team at Norton ACE for resolving an online order/merchandise issue we had with another location with excellent customer service and customer care. They go above and beyond here. The Norton ACE location is a model store - highly recommend this location! We will return to this particular ACE... read full comment
May 2026
I’ve been going here for years, and they always have what I need. The staff is super friendly and actually know their stuff. Definitely my go-to for home projects!
May 2026
I had a wonderful experience at this Ace Hardware! The staff was incredibly helpful and friendly, making it easy to find exactly what I needed. They have a fantastic selection of tools and gardening supplies, plus I love supporting a local business.
