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“I appreciate the Derby team for taking care of the entire upgrade process for us. I upgraded a year ago at another location and was basically handed a phone and told good luck.
Ron had us out in about 30-35 mins and took care of the data transfer, trade in and putting the accessories on while I worked on my laptop.
Overall a great experience”
“Great support as we transitioned to Verizon. They found better deal for us the. Our old service, and searched for discounts based on our jobs, employment, etc. we didn’t even have to ask. They were busy, but moved through customers quickly and with care. Very happy with our experience!”
“We had a great experience at this store today: My husband had to switch from his phone provider to Verizon where I’m already a customer. Zach helped us along the way by being super knowledgeable, experienced, helpful and personable. Now this is our store to go to!”
“Fadi B. was incredibly helpful, kind, patient, extremely knowledgeable, personable, professional, and welcoming to me as someone overwhelmed by tech choices. He has a great demeanor and is a great salesman and manager who has a genuine approach to getting the best product and services for each individual. He navigated multiple customers with care, concern, respect, and clear communication while his calm and know how helped customers who felt overwhelmed by choice or tech stuff feeling helped and considered and listened to. One of the best customer service experiences I’ve had! Will do return business here! Thank you so much!”
“Tyler and Nick were the definition of a Dream Team! They took care of everything from start to finish and clued me in on a few items that may work for my business. I will be doing all my Verizon business through this store. Verizon is lucky to have these two employees.”
“This shop’s service and help is superior to any other location we have gone to for help. The manager genuinely cares about the clients and goes above and beyond to ensure everyone has what they need. We won’t be going anywhere else for our AT&T needs.”
“I needed a new iPhone and iPad. I worked with Nicholas M. (not the manager Nick) who was both knowledgeable and patient. I wanted a white phone which they did not have in stock but Nick was able to personally go to another Verizon store to get me the white phone. He answered all my questions, transferred all my information from the Cloud and managed to get me some substantial credits as well. I was very pleased with my experience. Elaine”
“These guys are awesome! They are extremely knowledgeable and just as helpful. They are fabulous with computers and phones and even batteries! I can’t say enough good things about them.”
“Tyronn and adam are amazing. I had such a great experience at my t mobile in marshfield. I ended up buying a phone. Tyronn spent quality time with me making sureni understand the new phone and even git me a better service plan 11 cheaper per month because i am 55. Kudos to these guys!!”
“Erin!!! Omg .. one of the best people I've ever ran across not only was she so sweet she was kind helpful and I wish there was a lot more target employees just like her!!!! I hope this reaches a manager a boss I'll see your corporate. This girl needs a promotion.”
“I want to thank the people who helped me with my MacBook Pro! I came in with a dead laptop and I had no backup (it’s was a rough year, don’t ask). Max, Stefan, Lisa and MaryEllen gave me great advice, helpful information, and great turnaround. I sent my laptop to Drivesavers who retrieved all my data ❤️ quickly! Then I had my logic board, battery replaced! I will definitely go back to this store for any future purchases or help. I’m so grateful they made this process as painless as possible for me.”
“My husband and I went to Verizon in Hanover yesterday and had a great experience working with Mark.On a Saturday afternoon we expected to wait awhile, however that was the opposite.We walked in Mark immediately greeted and asked how he could help. Mark was extremely professional, efficient, polite and very easy to work with.We walked out with 2 new phones, accessories and lowered our monthly cost all in a very short time.Highly recommended going to Hanover and asking for Mark.”
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“Sales agent was so helpful polite and knowable. He took the time to explain it all to us including the DIRECTV TV that we also purchased.
Thank you again for your patience.”