Stop & Shop has received mixed reviews from its customers. While the Norwell store is noted for being clean and well-stocked, some shoppers express frustration with the service. One customer reported a negative experience at the front desk, feeling ignored while waiting for assistance. There are concerns about the store's pricing, with some finding it expensive, though others believe that comparison shopping can yield competitive prices, especially with sale items. Additionally, customers have mentioned dissatisfaction with the digital coupon system, which they find complicated and intrusive. Despite these issues, many appreciate the quality of Stop & Shop's private label products, which are often cheaper than name brands. Overall, while the store meets basic shopping needs, there are areas for improvement in customer service and pricing transparency.
