Clay Subaru in Norwood, MA, is highly regarded for its exceptional customer service and a welcoming atmosphere. Many customers have praised the dealership for consistently providing superior service, especially in the service department, where the staff is attentive to every detail. With a strong sense of community, Clay Subaru has retained many of its employees over the years, which speaks volumes about the business. Customers have reported seamless and enjoyable car-buying experiences with knowledgeable sales advisors who prioritize friendly, non-pressuring service. The dealership is noted for avoiding high-pressure sales tactics, especially regarding add-ons in the finance office, making the purchasing process stress-free. The service department has also received acclaim for its efficiency and reliability. Customers have shared positive experiences, including successful repairs and timely communication from the team. Overall, Clay Subaru stands out as a trusted choice for both purchasing and servicing vehicles, with many customers expressing their intention to recommend the dealership to others.
had to get my radio replaced in my subaru legacy, john was extremely helpful and kind. as a younger woman i was kind of expecting to be ripped off/spoken to like i don’t know what i’m talking about, but that was not the case at all. excellent customer service and a really really great deal.
January 2026
If you are looking for a great car for a great deal see William! He is fantastic and will take care of you!
January 2026
Stopped in at Clay Subaru on Saturday January 10th and purchased a car within 3 hours. Great sales person Ali helped me find the car I wanted , very professional! Great car 2025 Subaru Crosstrek Limited. Thanks Again
