Clay Subaru in Norwood, MA, is highly regarded for its exceptional customer service and a welcoming atmosphere. Many customers have praised the dealership for consistently providing superior service, especially in the service department, where the staff is attentive to every detail. With a strong sense of community, Clay Subaru has retained many of its employees over the years, which speaks volumes about the business. Customers have reported seamless and enjoyable car-buying experiences with knowledgeable sales advisors who prioritize friendly, non-pressuring service. The dealership is noted for avoiding high-pressure sales tactics, especially regarding add-ons in the finance office, making the purchasing process stress-free. The service department has also received acclaim for its efficiency and reliability. Customers have shared positive experiences, including successful repairs and timely communication from the team. Overall, Clay Subaru stands out as a trusted choice for both purchasing and servicing vehicles, with many customers expressing their intention to recommend the dealership to others.
Excellent experience with Joe at Clay Subaru. He was very knowledgeable and helpful. We were quite glad we bought from Clay and Joe.
September 2026
Will was the service person in charge of having my car serviced. He was polite, professional and explained the process. I would highly recommend Ckay Subaru they have a friendly staff and a nice place to wait while your car is serviced. Thanks Will for being so helpful and making my experience pleasant.
September 2026
Katie, what a person, absolute flawless job creating my RO for my new car and getting that inspection sticker for me. What a fantastic job. Give this girl a raise 💅🙏🙏