Ira Mazda Service Center is dedicated to maintaining Mazda vehicles at their best, whether they have traveled 10,000 miles or 100,000 miles. The center offers specialized service and repair, ensuring that customers receive the latest technology and analysis from trained technicians who are regularly updated on every component of the vehicles. Customer reviews highlight outstanding service and professional staff, particularly praising the service manager for handling conversations with care and expertise. The team is described as supportive, always ready to assist customers. The center also provides a unique experience with video updates during servicing, enhancing transparency and trust. Customers appreciate the competitive pricing and quick service, including same-day tire mounting and balancing. Even in challenging situations, such as accidents, the staff treats customers with kindness and respect, making them feel valued. Overall, Ira Mazda Service Center stands out for its exceptional customer service and commitment to quality care for Mazda vehicles.
Excellent customer service and process. Adam and Nathaniel were great.
January 2024
Great experience at Ira Mazda Service Center last week when our Infotainment system needed to be replaced. Nathaniel was wonderful, kept us updated at all times, and in his absence Justin kept in touch with us with updates. Also loved that our car was sparkling clean and vacuumed when we picked it up!
July 2023
Very professional shop. Video of your car being serviced puts this place over the top. I had a great service advisor and Tech. Service Manager was present at departure to recap everything. 2015 Mazda 6 that I purchased in Feb 2023 could not be in better hands.
