CVS Pharmacy® in ORLEANS offers a range of services to meet pharmacy, health, and wellness needs. Open seven days a week, it provides convenient options like prescription refills, vaccinations, personal care items, and snacks. Customers can benefit from weekly deals and the ExtraCare® program for personalized offers and rewards. Options like same-day delivery and free CVS® Pickup enhance convenience for busy customers. Reviews highlight a mix of experiences. Many customers appreciate the helpful and friendly staff, particularly mentioning a pharmacist who went above and beyond for out-of-town visitors in need of prescriptions. Despite the challenges of being understaffed, many commend the efforts of the staff to serve customers well, encouraging patience during busy times. However, some reviews mention instances of poor customer service, particularly regarding delays and attitudes at the pharmacy. Overall, CVS in ORLEANS is seen as a valuable resource for health and wellness needs, with committed staff working hard to provide assistance.
I’m not a frequent patron of this CVS so I can’t speak for the store portion but the pharmacy staff today was warm, welcoming, helpful, patient, and kind. It was my first time needing a script here and they helped me use a coupon and sent me on my way with warm wishes. Truly a great pharmacy experience.
February 2026
Love CVS in Orlean at West Rd. The staff is so very helpful and I was treated very well there. I will go back again!
December 2025
Great place to shop an very friendly an helpful staff
