Shaw's in Orleans, MA, is a community-oriented grocery store known for its friendly staff and variety of services. Customers appreciate the convenient grocery delivery and DriveUp & Go™ program, which is timely and features pleasant delivery people, making it a great option for those unable to shop in person. The store boasts a well-organized bakery with custom cakes, cupcakes, and excellent service, highlighted by a baker known for his professionalism. The deli offers a range of party trays and an Order Ahead service for added convenience.
Shaw's checkout process is efficient, with cashiers like Lynn recognized for their courteous and quick service. While there are occasional quirky personalities among the staff, such as a cashier known for her complaints, the overall atmosphere remains positive. Customers frequently mention the helpfulness of the employees, including a young man who assisted with heavy items at the self-checkout. The store is also praised for its cleanliness and the freshness of its produce. Overall, Shaw's provides a welcoming shopping experience with a focus on customer satisfaction and quality service.
Nice big Shaw's store with great Deli and bakery. I imagine it gets pretty busy in-season and on weekends but was fine on a Monday afternoon in mid-September.
August 2026
Summertime, very busy with o ly 2 cashiers on and then a bunch of do it yourself checkouts.
August 2026
They have everything but big store so need time to get around.
