American Eagle & Aerie offers clothing of pretty decent quality. The sales are worth checking out sometimes, though the ambiance is sometimes described as kinda meh. A long-time customer notes a high turnover rate and finds the staff and prices highly dissatisfactory. While some employees are very friendly and helpful, most are described as rude and not outgoing at all, with specific complaints about unfriendly and unresponsive service during transactions. The customer suggests the business might want to invest in better training for employees or hire staff more capable of properly interacting with people. Despite the high prices and service issues, the reviewer remains a very loyal customer who really likes the products.
