Avis Car Rental
Car RentalHours:
1 Newbury St, Peabody MA 01960 Hours
About Avis Car Rental
Avis Car Rental in Peabody is known for its strong customer loyalty and operates under one of the world's best-known car rental brands. However, reviews indicate a mix of experiences. Some customers reported issues with vehicle availability despite advanced reservations, leading to frustration. One reviewer noted that, although they faced problems with pickup and return times, the staff, particularly a representative named Ade, were helpful and responsive. This representative received praise for his politeness and willingness to assist customers. Several customers experienced delays during the pickup process, with one mentioning a long wait despite using the app for a quicker pickup. Issues with overcharging due to misunderstanding return times were also highlighted, although the Avis Social Media team eventually addressed the problems and provided refunds. On a positive note, many customers appreciated the prompt service during both pickup and drop-off, as well as the cleanliness and functionality of the vehicles. Overall, while there are some concerns about communication and policy enforcement, the staff at this location often make a significant positive impact on the rental experience. Avis Car Rental Peabody remains a viable option for those looking to rent a car, especially with attentive staff like Ade on hand to assist.
Most Recent Reviews
March 2026
Great crew very helpful, karla is exceptional as well as the more knowledgeable ade in how to deal with daily situations. Very awsome people.
March 2026
Whenever I go here I always get the best service easily one of the best rentals agency’s around Props to Avis hiring Karla she always give amazing service and makes every situation better
February 2026
Extremely nice professional and easy. Understand it’s first come first serve in any rental location. Karla was very nice and helpful
More Comments(125)
You May Also Like
- Peabody, Massachusetts