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10AM - 6PM
137 Summit St, Peabody
Truck Rentals
“I rented a commercial vehicle through Baron Bao. He was unbelievably professional and pleasant to work with
He provided me with all the information I needed. He went above and beyond to instruct me on how the vehicle operates. I was very impressed at the level of customer care he provided. Also, I recommend you use him if you ever need to rent a commercial vehicle.”
“Scott was an absolute pleasure to work with—extremely knowledgeable and very helpful throughout the process. He took the time to answer all my questions thoroughly and provided clear recommendations that suited my needs perfectly. His professionalism and expertise made the entire experience smooth and stress-free. I truly appreciate his assistance and wanted to acknowledge the excellent service he provided.
Thank you for having such a dedicated team member on board.”
“Appreciation for Exceptional Customer Service
Dear UHAUL ,
I wanted to take a moment to express my sincere gratitude for the outstanding customer service I received during my recent rental experience at your location at 34 Broadway, Malden, MA 02148.
On the day of my rental, I encountered a situation that required some changes to my reservation. Although I called the office just 10 minutes before closing at 5:50 PM, Ms. Yalixa answered my call promptly and listened attentively to my request. After understanding my needs, she kindly put me on hold to consult with her manager, Ms. Bonnie Aliberti. Within just a few minutes only , Ms. Yalixa came back with a perfect solution to resolve my situation.
I truly appreciate how both Ms. Yalixa and Ms. Bonnie worked together to ensure that my rental went smoothly, even at the last minute. Their professionalism, patience, and willingness to help made my rental experience an unforgettable and positive memory.
Thank you, Yalixa and Bonnie, for your excellent service. I will certainly keep your company in mind for future rentals and recommend it to others!
Warm regards,
Laith”
“very helpful staff at this location. thought this was going to be the hardest part of moving, but they really made it simple. would absolutely use them again in the future.”
“Storage Units at Advantage Self Storage is wonderful. When I first moved to Beverly, I was in a bit of a moving bind, so, looking for a proper storage company was vital to me. Advantage matches what I need. I'm so happy with them, I will be renting from them a long time and in the process I will be recommending Advantage to more people.”
7AM - 7PM
124-126 Eastern Ave, Malden
Truck Rentals
“I work for a local org that deals with a variety of different storage companies. When I tell you that this was the best customer experience I've ever had, I mean it. Xavier at the front was assisting multiple people at once, efficiently and effectively helping everyone in line and getting them on their way. We will be looking in to working exclusively with U Haul storage simply because of how incredible this experience was. Thanks again.”
“If you’re looking for storage space this is by far the best place to go to . You can back right up to the huge dock to load and unload . Super safe and super clean ! Ask for Amanda and she will have the perfect space for your storage needs . This was an easy and stress free experience for me and I appreciate Amanda’s help .
Highly recommended to all”
“I recently had an outstanding experience with this Enterprise Truck Rental in Chelsea, MA! I want to give a special shoutout to the manager, Hanna, who truly went above and beyond to assist me with my truck rental needs. From the moment I walked in, it was clear that she was incredibly customer-oriented and accommodating.
Hanna took the time to understand my requirements and provided invaluable advice on the best options for my situation. Her friendly demeanor and willingness to help made the entire process seamless and enjoyable. It's rare to find such exceptional service, and I genuinely appreciate her efforts!
If you're looking for a reliable truck rental service with outstanding customer support, I highly recommend this location. Thank you, Hanna, for making my experience so positive!”
“Al was very helpful with my U-Haul truck rental! He went out of his way to make sure I got everything I needed. Highly recommend! (Also a great place to support local for all your hardware needs)”
“5 Stars for Customer Service with Tatiyanna!!! I went into the store to get supplies for our move. I didn’t know where to start and how to envision a strategy. She helped me through the entire thing with patience, insight and amazing suggestions. SO GRATEFUL!! Customer Service is an Art and she is a master at it!! In a world were the connection piece is becoming less and less, she is a GEM and Treasure. Moving is a BIG deal and can add a lot of stress. Having a solid plan makes things a lot less stressful. Thank you Tatiyanna!!!”
“very helpful staff at this location. thought this was going to be the hardest part of moving, but they really made it simple. would absolutely use them again in the future.”
“The store was quite intimidating at first. I was already tense for what lay ahead. My representative was Joann. She is very knowledgeable and concise with her information. I never felt like there were any surprises in the pricing, or eventual cost, which was quite fair. This representative has a great sense of humor; she really has quite a pleasant personality. She was down to earth and made everyone, including other customers in the store feel like they mattered! I will definitely use THIS U-Haul again, very soon actually. This was by far the best experience I've ever had with any rental of ANY sort. Thank you for that!”
“I am based in Saugus and have gone to this U-Haul multiple times for various reasons. Nathan is always there to help me and has an amazing customer first mentality. I truly appreciate his help and want to give him the recognition he deserves”
“Rented a 15’ Uhaul truck for about 6 hours. When I went to return, Uhaul tried to charge me extra because I went over my time even though when you rent a truck it’s for a 24 hour period. I explained to the owner what happened and he was very nice and understanding. He was able to fix the problem and remove the extra charge uhaul tried to charge me. Make sure you agree with the price AFTER returning the equipment rented. Uhaul loves to add additional sneaky charges. If it wasn’t for the owner of the gas station helping me I would of been charged twice as much.”
“I am based in Saugus and have gone to this U-Haul multiple times for various reasons. Nathan is always there to help me and has an amazing customer first mentality. I truly appreciate his help and want to give him the recognition he deserves”
“Anthony is thee best!! I've rented from this U-Haul multiple times over the years and he has always been helpful, quick, and ensures everything is ready to go. His dedication and efficiency have made *every* rental stress-free and enjoyable. Thank you for the amazing service!”
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“This place is absolutely perfect. The prices can’t be beat. I was greeted at the front desk by Frank. He was so helpful and personable and made it so easy to rent a unit. His customer service was impeccable. Great guy all around and an asset to the company. Tommy another great guy followed up with me the next day to make sure everything went smoothly. The place is super clean, secure and I feel like my belongings are at Fort Knox with all the security and surveillance. If you rent a unit here you will not be sorry. Thank you guys for all your help.”