GameStop provides a generally positive shopping experience with friendly and knowledgeable staff. Customers appreciate the excellent customer service, especially from associates who go out of their way to help, such as assisting with warranties and trade-ins. One staff member was praised for her positive attitude, experience, and kindness during a lengthy trade-in transaction. Another employee was recognized for being fun, helpful, and making visits enjoyable. The store also shows dedication to customer needs, with managers often providing extra assistance even outside of their scheduled hours. Customers have had successful exchanges for consoles and controllers, sometimes benefiting from warranties that reduce costs. However, there was a mention of inconsistency in store hours, with the store being closed when expected to be open. Overall, this GameStop is seen as a place where customer service exceeds expectations, and staff are committed to making sure customers get what they need.
They are going out of business soon get great deals now
January 2024
My ten year old loves this place. Convenient and friendly/helpful staff.
January 2024
I was inside the mall a bit after 10:30am, they were totally closed. lights off. I can't see why a place says open at 10 when they were not open at all
