GameStop provides a generally positive shopping experience with friendly and knowledgeable staff. Customers appreciate the excellent customer service, especially from associates who go out of their way to help, such as assisting with warranties and trade-ins. One staff member was praised for her positive attitude, experience, and kindness during a lengthy trade-in transaction. Another employee was recognized for being fun, helpful, and making visits enjoyable. The store also shows dedication to customer needs, with managers often providing extra assistance even outside of their scheduled hours. Customers have had successful exchanges for consoles and controllers, sometimes benefiting from warranties that reduce costs. However, there was a mention of inconsistency in store hours, with the store being closed when expected to be open. Overall, this GameStop is seen as a place where customer service exceeds expectations, and staff are committed to making sure customers get what they need.
I always have a great experience here. Lily is the best! She aways makes my experience in the store great. Thank you!
May 2026
Awesome selection of games and collectibles! The staff is super helpful and always up for a chat about the latest releases. Love popping in to see what new items they have on the shelves!
August 2025
They are going out of business soon get great deals now
