The UPS Store #3949in Peabody offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, shredding, and faxing. The locally-owned and operated store is conveniently located next to the Outback Steakhouse on Route 114. Customers praise the store's quick and efficient service, with multiple associates available to assist them. The staff is described as friendly, from the older to the younger employees. The store is also open on Sundays, which is appreciated by frequent visitors who use the location for shipping and Amazon returns. While some customers have noted a need for more employee training on shipping policies and regulations, the overall experience is positive, with one customer even recommending the location for its exceptional service in handling a time-sensitive flower shipment.
They packed and shipped two very fragile items for me over the last month. Super efficient and friendly. The gal who works in the morning was awesome. Thank you!
March 2026
She was polite and efficient
but ups is understaffing and thats on them.
Past time corps take care of their customers and employees, again instead of just npd ceos.
January 2026
The staff is great and so helpful. They young man with dark hair went out of his way to help me fax something important. He was so nice and kind. Thank you agian!
