Electronics in Pittsfield, MA

“I wanted to take a moment to express my sincere appreciation for Frank who is the Manager at the T-Mobile Store on Merrill Road in Pittsfield Massachsetts. I must say that it has been a very long time since I have experienced someone who provides such excellant customer service such as Frank does.

In addition to so many other positive things I could list, Frank is very hospitable, friendly, makes you feel comfortable, allows you to speak without feeling rushed, does not interrupt you while your talking and lets you know that you're valued as a T-Mobile customer!

Frank is a professional. He is a leader and does an exceptional job; one that is outstanding, extraordinary and far above average! His willingness to go the extra mile for his customers is part of who he is, and that type of dedication does not go unnoticed in my book! He is committed to helping his clients, answering their questions and completing their requests. His effort and goal to please his customers is clearly seen and very much appreciated. Most importantly, Frank keeps his word that he gives to you, which is a rarity and very hard to find these days!

Well, in closing, I have contacted T-Mobile's Customer Service and posted my review on here to acknowledge and compliment Manager Frank for the remarkable job He is doing! It is my hope that T-Mobile will also recognize and reward him for his hard work and dedication. I have given T-Mobile FIVE-STARS on Google Reviews because of their Manager Frank. He is a gamechanger; one that has made a significant difference in the life of this T-Mobile customer! Siincerely, Lawrence”

“Don and son were amazing with educating me on things I didn't know before. Took the time to explain to me. Got my new soundbar set up and it's honestly the best purchase I've ever made. Will continue to go back time and time again. Amazing customer service. Thanks for everything!”

“As I have now for the past 5 years being a loyal customer I went in to purchase a new phone and as always just simply put another 5 star experience. They just do everything right!!!”

“Awesome customer service. I went to the store needing a washer because my broke down. Got a new washer delivered the very next day. Everyone was super friendly and did their best to help me out.”

“Since I travel a lot, I'll stick with Verizon as I find they have the best coverage nationwide and the most convenient international plans, despite not having the best coverage here in the Berkshires. This particular store is a hit or miss. Depending on who you get, they can either be helpful or not.Edit *. I bumped another star up since they responded. Always appreciate a response.”