Greylock Storage is a well-regarded storage facility known for its friendly and accommodating staff. Customers have praised the polite team members who provide helpful assistance, making the process of renting storage units straightforward. The facility has undergone changes in management, with some customers expressing a desire for more flexible hours to better serve working individuals. One notable experience involved a customer who needed urgent storage for furniture during a carpeting project. The staff member, Jeanna, quickly arranged for a storage container and ensured it was delivered promptly and placed precisely where needed by Edward, who provided thorough instructions on usage. This level of service has left a lasting positive impression, with many noting that Greylock Storage has made their lives easier during stressful times. Additionally, the facility offers fair pricing for rental units and maintains clear communication regarding rent and operational updates. Overall, Greylock Storage is recognized for its efficient service, customer-centric approach, and a commitment to making storage solutions accessible and hassle-free.
After calling over 3 companies without success. I finally found someone that answers the phone, Kevin is a very helpful and kind person, explaining me everything about the space I needed to rent, sometime that human touch is so easier!!! The space was clean and I got what I needed.
January 2026
The people at the Pittsfield greylock storage work with you and are very customer oriented. Thank you
January 2026
The staff at Greylock storage have been courteous and helpful each time that I have come to remove items from my storage unit. I have been renting a storage unit for about 6 years now. I have not had any instances of theft or other damage to my items.
