O'Reilly Auto Parts in Pittsfield, Massachusetts is a reliable and customer-oriented auto parts store. Located at 481 Dalton Avenue, this store offers a wide range of parts, tools, and accessories for various vehicle models, including imports. The staff is known for their exceptional service, with customers praising their helpfulness, courtesy, and professionalism.
The store provides valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also offer a Loaner Tool program, allowing customers to borrow tools with a refundable deposit. The store's parts inventory and supply chain are praised, with customers highlighting their ability to get parts quickly, even on weekends or for overnight delivery.
Customers particularly appreciate the store's commitment to resolving any issues they may encounter. One customer shared their experience of having an alternator replaced without hassle, with the store covering the labor cost. Another customer commended the staff, specifically Marcus, for their patience and assistance in replacing headlights.
Overall, the Pittsfield O'Reilly Auto Parts store is highly regarded by its customers, who consistently praise the store's exceptional service, knowledgeable staff, and reliable parts and services.
I noticed my license plate light was out on my way home from a closing shift, and stopped in right before close. Ryan was excellent in helping locate the bulb I needed and installing it for me!
August 2026
Helpful staff. Was happy to have my code for my audi
April 2026
I was having difficulty with windshield wipers coming off. Usually an easy job to replace, it was becoming anything but. Got the right part and he installed it in minutes. Won me as a repeat customer.
