Kohl's is a retail store that offers a wide range of products for fashion, footwear, beauty, and home decor. The store emphasizes savings through frequent sales and Kohl's Cash, making shopping affordable and accessible. Customers appreciate the easy and quick return process, as well as convenient options like free store pickup. The store maintains a clean environment and provides easy parking, enhancing the shopping experience. Staff members, such as Mary, Marizela, and Allison, are highly praised for their kindness, patience, and helpfulness, often going above and beyond to assist customers and make them feel valued. The store promotes an inclusive environment where both associates and guests can be themselves. With options to shop in-store, online, or via the Kohl’s mobile app, customers find shopping flexible and straightforward. Kohl's is also committed to community involvement through Kohl's Cares, donating time, talent, and money to support healthier, happier, and greener communities. Whether browsing for clothing, shoes, or home items, shoppers often leave satisfied, though some note that finding the right clothing fit can be challenging. Overall, Kohl's combines good value, friendly service, and a welcoming atmosphere to serve a diverse customer base.
