PetSmart is a leading pet supply and services retailer that offers a wide selection of over 10,000 products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers appreciate the convenience of shopping online with the option to pick up items at local stores within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The staff at PetSmart are highly praised for their professionalism and dedication. One customer commended an associate named Katie for her patience and thorough assistance while helping choose aquarium supplies, highlighting her knowledge and excellent customer service. Another customer shared their positive experience with a groomer named Christian, who did a great job grooming their mini schnauzer, noting the well-maintained and happy pets after grooming sessions. PetSmart’s grooming salons receive frequent praise for their quality service, with customers satisfied that their pets are well taken care of and happy when picked up. The store environment is kept clean and well-stocked, creating a pleasant shopping experience. Customers also value the training classes offered at PetSmart, with trainers like Lisa helping pets and owners achieve their goals. One dog owner shared a heartfelt story of progress in intermediate training, emphasizing the importance of dedication and effort. Overall, PetSmart is recognized for its wide product range, friendly and knowledgeable staff, quality grooming services, and supportive pet training programs, making it a trusted destination for pet owners.
Everyone who works at Petsmart in Plymouth is knowledgable and friendly. Their walk-in bath services are well-priced and their rewards program is incredible. The staff remembers my dogs by name, and even though it is a large chain store, the staff makes customers feel special.
March 2025
Had the cat food and cat litter I was looking for. Easy in - easy out.
January 2025
I brought 2 crazy 9 month old puppies to Michael in Plymouth and he was so wonderful with them. Beautiful nail trim job, wash and brush. He seemed to really love dogs even the wild ones! Great job, thank you!
