Quest Diagnostics is a medical laboratory offering services including routine lab tests, blood and urine testing, drug screens, pediatric specialty tests, and COVID-19 antibody testing by appointment. The facility is located off Route 3, between specific neighboring businesses. Appointments can be scheduled online, which is advised as patients with appointments are given priority over walk-ins. Some visitors report fast, friendly, and efficient service from the staff, who are described as pleasant and helpful even when performing routine work. Specific staff members have been noted to go above and beyond to assist patients with issues like missing test orders. However, experiences with wait times can be inconsistent; while some patients are seen promptly, others report significant delays even when the location is not busy. There have also been recent difficulties reported with the online appointment system and in reaching the facility by phone, attributed in part to staffing challenges. Patients are reminded to bring their insurance card and driver's license for the check-in kiosk and to note specific hours for different services.
I use Quest Diagnostics every year for a specialized blood draw. They always do a great job. Allie is a great Med Tech. Very polite, compassionate, thorough, professional and GENTLE! Great job, keep up the good work!
July 2026
The entire process from online making appointment to checking in & just a minute or later I was called in for my appointment. The tech was amazing. Quick & easy
June 2026
Easy to check in. Wait time for my appointment was minimal. The Phlebotomist was very friendly and efficient.
