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February 2024 by David Hoffman
Terrible experience. Terrible service. Room was absolutely filthy. Bed was uncomfortable. Bathroom was gross. Nothing was done about it. I spend over 150 days out of the year at Best Western (various locations) and this was by far the absolute worst hotel experience in general that I’ve ever had. Wouldn’t recommend to anyone. Waste of a LOT of money.Also there were bugs all over the place. All over the wall. Took pictures of one (see attached). No refund. No partial refund. Not even a different room. Pathetic.
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January 2024 by Ronald Johnson
Wonderful Food and great service. We are planning our Family reunion there in August and really looking forward to it.
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January 2024 by Shey B
It's a great location, always friendly staff, quiet and usually a great breakfast for all!
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December 2023 by Princess Annette
We had our church 185th anniversary luncheon there. It was great. The food was delicious.
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December 2023 by BRENDAN H
Great free breakfast. Rooms could use a thorough cleaning . Get river view !
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December 2023 by Stella Kakulu
Spacious and good food
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December 2023 by Ellin Thomas
Attended an event at this location. The waiter staff were friendly and the food was tasty, fresh and delicious. The location was great as it's not too far from Boston.
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November 2023 by Nancy Hall
You have to check out the restaurant! Beautiful location in the water and delicious food. The selection at breakfast was great too. The rooms need updating, but they’re clean and well maintained. The staff is friendly and professional. I will be staying there again!Food & drinks: Excellent restaurant
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November 2023 by Chilag Matuska
Smelly rooms
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November 2023 by Tiffany Fresina
Hotel staff was great & bed was very comfortable. A lot of things to do around Quincy & short drive into Boston. Great location on the bay.
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November 2023 by Jane
A Motel 6 would be an upgrade. Not worth $248/night.Response to General Manager: You could not pay me to stay at this place ever again.Rooms: Dirty, smells like mold/mildew, ceiling and walls falling apart, etc.
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November 2023 by Casey Reid
You get a bed and a restaurant on the water--no service, no change of towels or cleaning unless you request it multiple times after multiple days, etc. The bathroom and shower are basic. It's a Motel 6 for extra money.
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October 2023 by Kim C.
This is my first time in the East Coast and first time here at this hotel. I stayed at this place on 10/23 to 10/26/23 Now normally I don't like to leave a bad review but this place I have to. The hotel is so dirty in the inside and some part of the outside. Now beside the view of the lake there is nothing nice about this place. Not just that its dirty in the hotel and also in the room. The carpet has stain and feels kinda sticky on my feet when I'm barefoot walking around the room. In the room also have MOUSE RUNNING around at night. When my nephew came to the hotel to visit us around 8:30pm on 10/24/23. He told me he saw something ran by him, and I didn't believe him. (I said it probably a fruit flies.) But later that night after they left, around 10pm I was tired and about to go to bed. I got up to go to the restroom and I saw something ran back and forward real quick. I was nervous and scared. And that just end my tiredness. I went to the restroom and came back out waiting patiently for it to come out. Then I thought of my bag of donuts. I used it for bait. And sure enough Mr Jerry had came out. I caught on video. There is other issues like door doesn't close kinda have to close harder for it to lock. The AC system is so old that it doesn't label hot or cold, fan or Ac. We had a disabled person with us and the bathroom doesn't have disabled ppl accessibility to hold on in the bathroom. Very disappointed and unsatisfied with this place.
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October 2023 by sadie straka
Don't let the pictures fool you. Rooms are Extra tiny. Carpeting in the rooms are old And dirty.They clean rooms every 3rd Day and noone tells you that when you make reservations. It is a Surprise!Flies & mosquitos in the room.Bar/restaurant does Not stay open till 11 as stated. They close when they feel like it.Breakfast is good.
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October 2023 by Bailey T.
I don't understand all the bad reviews. It's not a 5 start hotel but it's definitely clean, in a decent location and the staff are very friendly. Yes it could use a facelift but after COVID many hotels could. I was very happy with our accommodations. I think the only negative was that the rooms had a faint smell, but I blame that on the individuals who used the room and broke the no smoking policy, leaving this poor hotel to deal with the problem. This is my 3rd time staying here and we have enjoyed each stay. Thank you to all the staff who served us we know your job is not easy.
