Hertz Car Rental - Quincy - Southern Artery
Car RentalHours:
686 Southern Artery, Quincy MA 02169 Hours
About Hertz Car Rental - Quincy - Southern Artery
Hertz Car Rental - Quincy - Southern Artery is a mixed bag, with both positive and negative experiences reported by customers. The location is praised for its wonderful staff, particularly Julie and Lamara, who are described as amazing, kind-hearted, and excellent at their jobs. However, the branch also faces staffing issues, with only two employees working during busy periods, leading to long lines and wait times. Customers renting for Uber have had particularly difficult experiences, with the staff being uninformed about the available products and insurance options. The branch also seems to struggle with inventory control, with many vehicles being unavailable or on hold. Customers are advised to do their research before visiting this location. Overall, the reviews suggest that the quality of the Hertz Car Rental - Quincy - Southern Artery branch is heavily dependent on the staff, with the exceptional service of Julie and Lamara being highlighted as a positive, while the lack of knowledge and organization in other areas is a significant drawback.
Most Recent Reviews
April 2025
Lamara was excellent helped give good advice and very friendly thank you.
April 2025
Thank you to Julie & Lamara for making this experience worth it enough to keep coming back to hertz… these two wonderful ladies are amazing kind hearted, and they really do their job well. Please don’t confuse the corporation with their standards. They should be managers of every branch
May 2024
I have been renting from Hertz for years now. Each location is different, some great some not. This location was great because Julie made it great. Thank you Julie for a great service. I hope you there next time I pick up a rental.
More Comments(73)
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