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November 2019
Booked a car to bring my friend to the er. CAr was not there. Waited an hour car never showed. Hope I get my money back
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October 2019
Didn't let me create the account and while waiting for their support I was able to create a getaround account and reserve a car for half of zipcar price. Not sure why they still exist.
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October 2019
Waited for 50 min and counting to speak to a customer service about a reservation that disappeared from my account but conveniently my credit card is charged. Company has gone way downhill. I am seriously considering canceling my membership.