CVS Health is offering coronavirus (COVID-19) testing at select locations, with lab and rapid testing available. Demand is high, which may cause delays. Customers have had mixed experiences at different CVS stores. The New State Highway location was praised for its exceptional service, with the pharmacy techs and front clerks, especially an employee named Mr. Fred, being particularly helpful and honest. One customer was grateful when Mr. Fred found and returned their lost phone. However, another customer had a negative experience at a different CVS store, where the employee at the register was rude and exhibited poor customer service. The customer felt rushed and unwelcome, even though the store was still open. In contrast, a customer who switched to the New State Highway CVS after a bad experience elsewhere was very satisfied, noting the staff were friendly and professional when administering shots. Overall, CVS customers have had a range of experiences. While some locations and employees provide outstanding, helpful service, others fall short on customer care. CVS is praised for its coronavirus testing options, though high demand can lead to delays. With a mix of positive and negative reviews, the quality of service at CVS appears to vary across different locations and employees.
I always have a fantastic experience at this CVS! The staff is super friendly and always ready to help, making my trips quick and easy. Plus, they have everything I need in one place, which is a huge bonus!
March 2026
Was there last week very pleasant experience The customer service was superior very friendly and smiles and even said thank you That's very rare
December 2024
This cvs always has the nicest workers and the store is very clean and well stocked
