Mastria Auto Group is known for providing a smooth and stress-free car buying experience. Customers appreciate the professionalism and respect shown by the staff, with many highlighting the lack of pressure during the process. The team is described as exceptional, friendly, and attentive, making customers feel valued and at ease. Sales representatives like Carey, Nicole, Luis, and Sayed are praised for their patience, helpfulness, and great personalities, often going above and beyond to ensure customer satisfaction. Many reviewers mention that they have purchased multiple vehicles from the dealership, which speaks to their trust and positive experiences. The dealership also maintains high standards in service and parts, with customers consistently having great experiences when getting their vehicles serviced. Overall, Mastria Auto Group is seen as a professional, respectful, and welcoming dealership that prioritizes customer needs and makes the vehicle buying and servicing process as seamless as possible, fostering long-term relationships with satisfied customers.
Everyone is always courteous, professional and super friendly. Even a gentleman unloading a car carrier gave me a smiling 'good morning ' when I was walking my dog Lizzy outside while I was waiting for my car to be serviced.
October 2025
Carey Perry, Product Specalist was very patient with my purchase. Gave me as much time as needed to make a hard decision. She has a great personality for working where she is. There is no pressure with Carey. No need to be afraid of a car dealership, if you speak to Carey. I feel like she is now a friend. Thanks Carey,... read full comment
September 2025
Luis was amazing!!! Highly recommend the dealership & Luis. Answered all of our questions & concerns & a great personality!!
