“Every time I have gone in this location, the staff has been extraordinarily attentive and friendly, going above and beyond in addressing my questions.
Today the gentleman asked, “How has your day been so far?” When I responded with “Could be better.” He took the time to ask follow up questions and showed genuine concern, asking if there was a way he could help. Seeing my emotion when I responded, “No, but I genuinely appreciate you asking,” He expressed that he hoped that whatever I’m going through gets better and asked if I needed a hug. All the time, completing my shipping needs with efficiency.”
“Today, I went to apply for a US passport. The staff here are so nice and patient, which made me feel warm! I love them, this is the best post office in Rhode Island!”
“Whoever was answering the front desk phones today (3/4) in the Swansea MA post office is an amazing human being! I accidentally put in the wrong address to ship two items and didn’t realize it until they were almost being delivered!
I called and not only was he extremely polite but he took down my information and helped me with the problem! One of the packages already arrived no problem! Thank you so much!
USPS has been under so much pressure and I’m sure they deal with rude phone calls and problems all day... but despite that this person still helped me solve a problem very important to me in such a kind manor and I am so thankful!
Be kind and respectful to all USPS workers!”
“I have to give a shout out to the manager of this branch office, Victor, and two of his employees, Mike and Ken. In my experience, these three men will go that extra step (and with courtesy and a smile) to help you out if you have any problems with your mail carrier and/or delivery. I have no worries should I incur another postal issue with them being stationed at this branch office of the USPS. Thank you all.”
“I was in today for the first time in many years and was graciously helped by Michala outstanding thank you for your help and again what a beautiful name like my daughters”
“Great post office! Have had a PO Box for years here, never had any issues w a thing. Clean and always well stocked, got all the military flags hanging up, tons of parking”
“I love chartley post office! Chelsea is awesome, always ready to help me with any questions I might have. I have been to all the surrounding post offices in the area and they can’t even compare to Chartley.”
“I come here to ship out packages for my small, online business and they really make it seamless. Justin is always really nice and patient. All of the clerks are very nice. Beautiful building.”
“The Tall Guy is grate Guy.
He used to service me when he was at the F.R Branch close to Eastern Ave across from the high rise.
After all you don't go to the post office to socialize with the tall Guy.
In and out !
See you next time .
JOB WELL DONE.
If you want to Socialize go to a better place for that purpose.
After all the Tall Guy is A Straight shooter!
Totally focused Totally Discipline!!!
Thank you buddy.”
“It's a great little neighborhood post office. The staff is courteous and professional, but occasionally, the wait is a bit long. But, no longer than most Post Offices. Parking is limited to the street, but normally it's a quick in and out.”
“The people working here are friendly, knowledgeable, always helpful and very professional. It’s clean and pleasant in there. I actually enjoy stopping in and dropping off my mail here. Norton is lucky to have this crew.”
“I’ve gone to this post office several times and every time was greeted professionally and helped as expected. I’m not sure what these other reviews are talking about. All these guys are supposed to do is weigh your package put the proper postage on it and that’s it. Not sure what else you expect from the people there.
Anyway I like this post office ?”
“At the Rumford United States Post Office. I want to get a money order a month ago to pay for my car insurance and they were very nice to me. Give you a United States post office your business today for all your needs thank you.”
“I have recently seen a guy at the counter who is very kind, helpful, and a true gentleman, not like some of the former employees. That's what we need to experience a little help, respect, and kindness.”
“Best post office I've been to very friendly and always stay late for the customers highly recommended I use this post office as much as possible because the other closest one in attleboro really really sucks”
“Best Post Office around. I will go out of my way to come here. The people are friendly, the guy at the desk has saved me money on a few occasions. Compared to other post offices around, the parking is way better. I only come here.”
“I have been shipping with USPS now for over 20 years, and the service has been extremely reliable. The staff at this Pleasant Street location are super friendly and helpful.”
“Everyone at this branch is the nicest. Always smiling and asking how they help. Our regular Carrier, Kathy who does Purchase st. is always so pleasant. Knocks on the door if the box is too big and always follows up with certified or registered mail the next day. We get 5 star service here. Thank you everyone.”