Advance Auto Parts offers an average experience typical of the chain. Customers appreciate the good parking and the ability to find certain parts in stock, even if prices are considered high. The selection is average, and the store does not focus on high-end products. Some customers have faced challenges, such as being refused service for battery changes due to modifications on their vehicle. However, the service can be very helpful in urgent situations. For example, one customer received prompt assistance in replacing a broken wiper during an ice storm. Another customer praised the staff for their speedy and courteous service when diagnosing a battery issue, revealing that a previous shop installed the wrong size battery. Overall, Advance Auto Parts is a reliable option when immediate needs arise, despite some limitations.
I don’t know what all of these reviews are saying. I just left jay was amazing super helpful. This is customer service!
February 2026
Customer service computer to none easy to get to nice place and extremely good customer service
October 2025
All these negative reviews are weird. The store's employees are amazing. They are super helpful and always willing to help out. Tony is one the easiest and kindest people that I have ever dealt with.