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February 2024 by Betsy J.
I have purchased a handful of appliances from the store. I love that it's local, and you can generally find the same sales people time after time. I have mostly been happy with the final products, which really isn't a reflection of Beach Sales per se (but rather, Electrolux, Kitchenaid, etc.). I had one somewhat negative experience after a delivery person dropped stove pieces outside of my home and tried to deliver without comment (I witnessed). It took an unnecessary amount of discussion with folks back at the store to come up with a repair plan. But ultimately they helped to re-send replacement cast iron parts for what had been dropped and damaged. Most recently, I have grown very frustrated with trying to access the 50% rebate on an unused five-year warranty. I feel that I was misled. It's come to my attention that the "50% back" is actually just for Beach Sales purchases, and it's not a refund check as it had seemed. Not only that, there are many many hoops to jump through. Even after jumping through all the hoops and gathering all the old documents from five years ago AND following the guidelines, I am still waiting six months later with no rebate. No coupon nor check. While the extra five-year warranty sounds like a good idea, don't count on the 50% back rebate. And be sure to ask questions.
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May 2023 by janice azar
Nice family owned business. I purchased a Friedrich air conditioner. It is beautiful and they installed it good. The only down faults is that it doesn’t come with a heating control. It would have been useful for me because I do keep in my window year round like my previous one. Too bad all the ac didn’t come with that new feature.
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April 2023 by Nick Daher
As a property manager, realtor, and homeowner, Beach sales (Kellie in particular) have been a lifesaver. They have all the affordable apartment grade appliances I need (in stock) and they also have a wide variety of high end appliances at very competitive pricing. They are able to match, if not beat, all the big box store pricing and their customer care and delivery blows the box stores out of the water. I will never bother shopping anywhere else for appliances, thanks to Kellie.
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April 2023 by Nicholas D.
As a property manager, realtor, and homeowner, Beach sales (Kellie in particular) have been a lifesaver. They have all the affordable apartment grade appliances I need (in stock) and they also have a wide variety of high end appliances at very competitive pricing. They are able to match, if not beat, all the big box store pricing and their customer care and delivery blows the box stores out of the water. I will never bother shopping anywhere else for appliances, thanks to Kellie.
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February 2023 by Olga Freger
Stay away from this place. We bought a dishwasher in November, they brought a dented defective one, 2 weeks later they brought another machine, which is leaking and very very noisy. We bought 39dba machine which is the quietest, and received a 62 dba which is almost the loudest. 3 months later, after 5 technician visits they are still refusing to replace my machine. The machine is defective and un-fixable through no fault of ours, and they are not cooperating. They keep sending technicians, and after it was determined nothing can be fixed they came with an excuse that is is "an installation issue", the machine is leaking from the door, nothing to do with the installation, and they are completely ignoring the noise part, but they refuse to replace it. And also, the machine is missing the bottom part, I compared photos from the internet of how the machine should look, our machine looks nothing like that. I am sure if I bought it through Home Depot, I would have gotten a replacement by now. Do not buy anything from them. They are not even trying to mitigate the issue.
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February 2023 by Olga F.
Stay away from this place. We bought a dishwasher in November, they brought a dented defective one, 2 weeks later they brought another machine, which is leaking and very very noisy. We bought 39dba machine which is the quietest, and received a 62 dba which is almost the loudest. 3 months later, after 5 technician visits they are still refusing to replace my machine. The machine is defective and un-fixable through no fault of ours, and they are not cooperating. They keep sending technicians, and after it was determined nothing can be fixed they came with an excuse that is is "an installation issue", the machine is leaking from the door, nothing to do with the installation, and they are completely ignoring the noise part, but they refuse to replace it. And also, the machine is missing the bottom part, I compared photos from the internet of how the machine should look, our machine looks nothing like that. I am sure if I bought it through Home Depot, I would have gotten a replacement by now. Do not buy anything from them. They are not even trying to mitigate the issue.
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December 2022 by Konstantin F.
Liars and cheaters! Stay Away!We bought a dishwasher which was delivered damaged and then 10 days later damaged again - leaking. On top of that the store falsely advertises it to be 39 dBA but it is loud and the repair technician measured it to be 62 on average. The store doesn't want to provide a new machine and did not offer any discount after the first machine was damaged. Don't recommend buying anything from them as they don't stand by their products.
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November 2022 by JEREMY KATZ
Beach sales is amazing . We’ve never had a problem here. They’ve always been taken care of by Bob Bob has done everything to make everything right for us. Thank you Bob for your great service.
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May 2022 by Michael Jocelyn
Great sales experience with Mike. He was knowledgeable, worked with us to choose the right models, and quickly got us scheduled for delivery. Highly recommend this appliance sales center!
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January 2022 by Kaye Sanderson
Beach Appliances delivered a refrigerator in my building and completely destroyed the walls. Left holes and marks on the wall. Very unprofessional and when i asked about it, the delivery guy just shrugged his shoulders like he did not care!
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January 2022 by Daisy S.
My purchase, or attempt to purchase, 5 appliances here was an absolute mess. They ended up having to refund us for three of them after waiting 9 weeks for items that were all IN STOCK when we purchased them. They were supposed to come within 2 weeks and we received zero contact regarding the delays. They broke over $150 worth of personal items that I said I would move and they insisted I didn't. The delivery guy said the fridge would be a tight squeeze but it will fit, Bob, the owner called me screaming about "customer responsibility" and that I need to pay $400 more for a smaller fridge. Meanwhile the delivery guy is still saying it should fit. The washer they delivered was not what I ordered, something else Bob wanted to yell at me about. He could not get me the one I wanted for at least a few more months (meanwhile they had taken my old but functioning one away and could not return it). Big box store got it to me in 2 days. I wanted to shop local, but it was a disaster. The owner is aggressive, unhelpful and does not allow you to shop around the store. You have to go to his little desk and he tells you what you have to buy. And then orders whatever he wants, ignoring your plainly stated specifications.
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November 2021 by Cindy Polignone
I recently bought a stove that was1/2 inch to big for the kitchen from Kelly Federman at Beach Sales. When i called Kelly told me there would be a restock fee and quoted me a price of 579.95 for the new stove. When i looked on the website later on i found the stove to be 549.95. Called to question it and was told i would get a credit. I had to call a 2nd time and as of today still haven't received the credit. I was told it will be applied. In addition to this issue i was charged a restock fee of 126.00 which is fine. When i got the receipt i noticed they charged me 39.95 delivery when the prior week delivery for the first stove was 19.95. Nothing at all seems fair what this appliance company is doing. When i questioned i was told diesel cost. Doesn't even make sense. I wrote to them on facebook and they immediately took my post down. I emailed and got no response. Last resort google review. Be careful of this company. They will take advantage any way they can!!!
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July 2021 by Tracey C.
We've been going to Beach Sales for over 20 years for all of our appliance. Stove, dishwasher, washing machine and now refrigerator. We walked in at 9 am on a recent weekday and with Mike's assistance, we were finished by 9:31. He made things super easy and double checked on everything for us. A week later, our fridge arrived and the delivery guys couldn't have been nicer! They hauled out the old fridge, lugged in the shiny, new beauty and quickly set her up with handles and leveling. By the way, they were right on time, no waiting! On the way out they played a quick game of b-ball with my son and everyone was happy. we love our new fridge and whatever appliance we need next is coming from Beach Sales!
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July 2021 by Diane Ignacio
Great sales person Mike M. I needed a fridge fast . we got it delivered in a few days. Great prices and delivery guys were on time and helpful.
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July 2021 by David S.
Terrible salesman who try to bait and switch you on arrival. I went in for their 4th of July special from which I had heard of on tv to buy a washer and dryer. The salesman and manager both told me there were no such sale available and tried to make me buy a much higher priced unit. After an hour of back and forth I was basically told to buy the expensive unit or to get out. Come to find out the next day I received a confirmation email that the sale had definitely been active. How does a manager not know if his own business had a sale.
