Petco is a health and wellness company focused on improving the lives of pets and pet parents. The Revere store offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish and reptiles. It provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services and positive dog training classes. The store is consistently described as clean and well organized. The staff are frequently noted as really nice, very helpful, very kind and respectful. Specific employees and a manager have been highlighted for exceptional and compassionate service, effectively resolving issues and helping customers find everything they need. Customers report that phone calls are answered fast. Grooming services, including baths, nail trims and teeth cleaning, receive positive feedback, with pets returning looking good and not too stressed. However, some feedback notes that employees can be a hit or miss. A specific criticism mentions that morning appointments can be delayed if the manager with the key arrives late, which is seen as rude to both employees and paying customers. Overall, many customers express appreciation and plan to return as regular customers.
Great selection of cat products a little price but convenient location! Wish you carried frozen Stella and Chewy cat food 😢!
February 2026
Isaac and Zeke absolutely went out of their way to help me. They treated me like I was a five star customer and they both should be notified by the management that they are wonderful people and do their jobs perfectly.
January 2026
I had a an amazing time, the staff was lovable and very attentive. Thank you for taking care of my baby Abby. She’s doing so good afterward. Very happy customer..
