Petco is a health and wellness company focused on improving the lives of pets and pet parents. The Revere store offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish and reptiles. It provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services and positive dog training classes. The store is consistently described as clean and well organized. The staff are frequently noted as really nice, very helpful, very kind and respectful. Specific employees and a manager have been highlighted for exceptional and compassionate service, effectively resolving issues and helping customers find everything they need. Customers report that phone calls are answered fast. Grooming services, including baths, nail trims and teeth cleaning, receive positive feedback, with pets returning looking good and not too stressed. However, some feedback notes that employees can be a hit or miss. A specific criticism mentions that morning appointments can be delayed if the manager with the key arrives late, which is seen as rude to both employees and paying customers. Overall, many customers express appreciation and plan to return as regular customers.
Shout out to Galapi. He was very friendly and helped my friend choose our first Teddy bear hamster. Galapi kindly showed us every hamster and taught us how to get to know them professionally and warmly. Couldn’t ask for more. Thank you, you made our day!!! My friends and I were very grateful and hope he will thrive... read full comment
August 2026
Love Petco Revere . . . great service and they always have the cat food I need!
June 2026
Has everything i need for my pet. That's all I gotta say. Will update if anything bad or terrible incident happens.
