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June 2025 by Ilyas Niaza
The girl by the name of elevlin she left the line and she continue talking on her personal phone but say that zero Castomer Service
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May 2025 by Conor
All ways helpful.
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May 2025 by Neil King
Customer service was excellent
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April 2025 by Miguel Morales
👎👎👎👎👎
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March 2025 by Quiana Wilson
They won't hire you unless you're Hispanic and they'll let you rot in line while it extends to the door unless you're bilingual.
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February 2025 by Ian
There was a young man trying to be helpful to the customers needing help with their windshield wipers. However this woman was refusing to help and would not allow him to help others. She even stopped him in the middle of him helping someone trying to figure out their car model just so they can buy a set for his car. She refused to give reason and was very rude about it. I ended up going to the Dorchester Ave location and they did above and beyond. So it shows me that the lady was trying to manipulate that young man and make him do whatever she wanted. Ive seen multiple reviews talking about that woman. It’s a shame.
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July 2024 by Willy Sánchez
They tricked me with an article,
I bought with a CORE deposit and when I went to pick up the deposit they told me no. And they kept the piece too
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July 2024 by Jasen Walsh
Store seems good now. Watch what you are charged vs. what the price that is listed either online or on the shelf (ESPECIALLY ITEMS BEHIND THE COUNTER! EVERYONE because there is no shelf tag to reference!) and try to use your AutoZone rewards card. It keeps a better record. I had asked for this but he didn't do it. Store employees scammed me in july 2022 overcharging me to then pocket the extra money! Especially when Paying cash. I'm not sure if management changed but on June 20, 2024 my 1 experience was good. Explanation read on:
I was taken advantage of and didn't realize it until a few months later. Scam went like this: I needed a coil it was 17.99 I was charged 52.99 and only had 40$ on me. The employee gave me his employee discount and took 10$ cash out of his own pocket to help me pay for MY Part saying. " God gave me help a few weeks ago when I really needed it so I must give it back". I couldn't believe it I was so thankful to him. I actually cried when I left. He forgot to give me the receipt but luckily I remembered and grabbed it before walking away. Come to find out when I returned it even though i had the receipt and it was unopened, no employee would take it back they made me meet with the manager who like only came in on Saturdays or some $hit. I walked there a good distance twice. Feeling like he was hiding from me. Finally when I do get him, They couldn't find the transaction on the computer. (Thinking why does this matter) I have the receipt but anyway, I pointed to the register that rang me in and they pulled it up finally. By this time I had started to Google the part and the store and figured out what was done. Manager tried to deny the price change but it was on my phone in black and white. I filed a complaint with the district manager, regional manager, store manager already knew and corporate because I couldn't tell how far up the ladder it went. The more you know, cuz knowing is half. Good luck ? I only blame AutoZone for corporate greed & not paying there employees more. This is an impoverished area and very poor, I could see this happening at any store in this area. But if you pay more, then employees understand they are being put to a higher standard than the rest. Do better.
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June 2024 by Jose Perez
Have everytyypu need
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May 2024 by Rony Prephat
Oh my goodness! Such horrible, horrible experience! My BMWx 5 has been having issues lately with my battery and my engine. Thus I stopped by to purchase some oil and explained to the cashier that I will need to get a jump start after turning off my engine in order to fill up the reservoir. It was sprinkling a little earlier but the rain stopped, she still refused to go out there and help me because she said to me in a very hostile tone that she was not in a mood to help anyone. She further requested that I handed over my phone to her if I wanted to do it by myself so I answered yes of course because I didn’t want to get stuck over there of which I ended up doing anyway. The bigger girl who is working over there is not only rude and disgusting, she kept saying a lot of cursing words in Spanish thinking I was not going to understand, she got me stuck over there for hours until I called AAA
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May 2024 by Joshua B
Went here the other day for some car essentials. Service was friendly and prompt
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May 2024 by Millionaire Baby
I Went In Today To Get My Car Checked Out I Was Paying Off Someone And I Forgot The Young Man Name He Was Soo Nice Friendly And Understandable he Looked Puerto Rican Thank You Soo Much.! On April 27 2024
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May 2024 by Ahmad Ali
This is Emerson automotive south Boston we called 6 times and we were on hold for 20 min and no one answered bad business you should find better people to work there. And when they answered they don’t know what type of fluid a Chevy cruize takes. Hire better people!!!!
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March 2024 by Jane McKenna
Always a good experience
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February 2024 by Richard Best
The worst Zoner experience. Will never go back to this one. ?
