AutoZone in Salem, MA, on Canal Street, is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the staff’s willingness to assist with various needs, from fixing mobility devices to choosing the right auto parts. Employees like Mike and Brandon are praised for their knowledge, patience, and willingness to go the extra mile, including installing wiper blades and explaining options clearly. The store is reliable for both everyday purchases and last-minute emergencies, with staff members like Dylan and his manager providing detailed guidance and support. Customers have had positive experiences with services such as EGR tests, repairs, and purchasing new car accessories. Overall, the store is highly recommended for its friendly atmosphere, knowledgeable staff, and quality service, making it a trusted location for auto parts and helpful advice.
Whenever I came in i ended up with the help I needed. I needed to have my Rollator breaks modified (i had no wrench) and they fixed it for me. Highly appreciated also because it is a mobility device and it would’ve taken longer for me to fix it
February 2025
Such friendly and helpful staff! Mike helped me out big time with buying new wiper blades because I had no clue what I needed to get. He also even put them on my car for me! Thanks Mike!
December 2024
Second time in a week I have been to this store. One was to have an EGR test on my car and just now for new wiper blades. Great service and the employees friendly and knowledgeable! Differently recommend this store and all Auto Zones!!
