Hertz Car Rental - Salem - Bridge Street

Car Rental
Hours: Hertz Car Rental on Bridge Street in Salem is a small, convenient location less than a mile from the train station, though some customers recommend taking a ride service from there rather than walking. The location offers a selection of vehicles, including SUVs, though one reviewer noted there were not a lot of options to choose from. Experiences with staff are frequently highlighted, with customers describing attendants as kind, professional, welcoming, and maintaining a positive attitude even during busy times. The check-in process can be very quick, with one customer reporting it took only five minutes, and there is an easy self-service drop-off for when the office is closed. However, operational challenges are noted. On a scheduled pickup, one customer faced an hour-long wait due to the location being a one-person operation, which led to a rushed process without time for detailed instructions. Another mentioned a vehicle was not where indicated, requiring staff assistance to locate it. Despite these issues, many customers report great experiences, excellent customer service, and express intent to rent from the location again, specifically praising staff for making the process easy and enjoyable.

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1. Salem, Massachusetts