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“I want to share that had it not been for the Branch Manager, Francesca Cuevas, this review would have been zero stars. In summary, I rented a car from the Peabody location that ended being an EV but the headlights weren't working. The Customer Service team wanted me to go to Logan Airport from Beverly (30 miles) to exchange. I spend days on the phone saying that was not an acceptable option. Eventually, I went into the Salem location hoping to plead my case with a sympathetic ear, and lucky for me, I found one in Francesca. She listened, apologized (even though it had nothing to do with her) and quickly got me an exchange and sent me on my way. Francesca is a true professional and I'm so glad we have people like her in business. I hope Hertz does anything in their power to keep her employed because she's the best thing that happened during my rental period. Five stars Francesca!”
“? BIG SHOUTOUT to C&M Luxury Car Rentals! ?✨
From the moment I made the first call to the final keys in hand, the experience was seamless, professional, and truly VIP. No false promises, no delays, just pure excellence.
The owners are incredible, friendly, honest, and genuinely invested in making sure everything went perfectly. They understood my vision for the music video and made sure I had the perfect ride to shine bright! ?
If you're looking to ride in style, turn heads, or elevate your next event, C&M Luxury Car Rentals is the move. They treat you like family and deliver exactly what they promise. ??
? I had an amazing time shooting my video with one of their stunning luxury cars, and trust me, it made all the difference! Stay tuned for the official video drop featuring their ride. ??
? C&M, you deserve your flowers, thank you for raising the standard and representing excellence in business. May God continue to bless you abundantly. ??
Don’t just hear about it — EXPERIENCE IT!
? Call. ? Walk through. ? Ride out.
Robendjy Pierre-Louis (R.P.L.)
#CMLuxury #RideInStyle #SupportLocalBusiness #MusicVideoShoot #LuxuryCars #RPL #GodIsGood #KingdomMoves”
“I needed a car for the weekend and was able to book one the night before for a great price. It was super convenient and the car was clean and made for an easy, smooth ride with a quick drop off at the end. I was very happy with the service and the car itself. Highly recommend!”
“Everything about my experience with Enterprise in Revere, MA was excellent. From my initial phone call with Enterprise to the courteous and professional staff member who picked me up at the auto body shop, every step was handled with care. I especially appreciated the knowledgeable and accommodating service provided by Salem Belkebir, Asst Manager, and Vladimir, Branch Manager, at the Revere location, who went above and beyond by letting me sit in two different rental vehicles to find the most comfortable option for my back issues. To make the experience even more convenient was that I was able to leave the rental vehicle at my body shop and Enterprise retrieved it. What could have been a frustrating situation turned into a smooth and positive experience, thanks to your outstanding team. I will gladly recommend Enterprise in Revere to others. Thank you!”
“What a pain free experience. I hate booking and renting cars but this group made it a great experience. My wife insisted she book it, but I wanted to show her I can do things on my own. Not from Boston so I accidently booked the rental at a different location. Go figure. Instead of having to hang my head and call to admit defeat, Lexington and Joesph were able to find the same rental in their fleet and actually gave me an upgrade. Enterprise will be our companies rental go-to moving forward. Appreciate the help gentlemen!”
7:30AM - 4PM
7 Griffin Way, Chelsea
Car Rental
“Good place to get parts fast and efficient food quality. Only had one problem with one guy once gave me a hard time when I got the wrong parts on a old Chevy van like it was my fault I gave him the plate number. I get it I hate my job too. It’s a garbage industry on both ends.”
“This may be one of the best branches I’ve encountered, and I’ve done a ton of business with Enterprise, including my company. I can’t say enough good things about this Enterprise branch in Beverly, especially Tyler. He always goes above and beyond whenever I need a vehicle — professional, friendly, and incredibly helpful every single time.
His customer service is top-notch, and he consistently makes the process easy and stress-free.
Tyler is truly an asset to this branch, and I hope his leadership team recognizes how much he contributes to keeping clients like me stay loyal.”
“I'd like to express my gratitude to the Gentleman working on Thusday afternoon during thanksgiving that pretty much saved my holiday as I had my pregnant wife in the car. Your act of kindness was wonderful and I'm sure that you will receive blessings in double! Thank you!”
“Moe was absolutely amazing here. I called a day early before my rental start and he managed to get me not one but two options of the exact make and model I had reserved. This is customer service, going above and beyond. I've rented a car from Boston several times, all from different locations. Absolutely will be booking with this location again”
“I had a great experience yesterday thanks to one car rental company. I had a reservation with another provider, but when I arrived to pick up the vehicle, there was no one at the desk. I called the contact number, but the response was less than helpful. In the end, I decided to cancel with that company and rent from the friendly representative at the other desk. I truly appreciated the assistance I received!”
“I had a great experience with Enterprise while my car was being repaired. The staff was friendly, professional, and very helpful, and the rental process was quick and stress-free. I truly appreciate how smoothly everything was handled. Thank you for the excellent service! I want to especially recognize Je’zelle for her excellent service. She was very helpful and made the rental process quick and easy!”
“Worker that helped me after I was hit by an insured driver offered insurance coverage for 13$ on the rental I said only 13$ in total her answer was yes . A month later I’m charged 330$ for rental insurance don’t let unprofessional screen reading workers take your money one mistake with wording could cost you
Update , I was finally helped out by a person named Isiah and he was a kind and very fair person”
“Use it all the time. Reserve online and find one of their many discounts. Drop off car and get driven to the terminal. Maybe 10 minutes. Call or text before arrival and your car will be ready when you get dropped off.”
“Ana Tirado from the pickup location in Revere, MA, provided us with an outstanding customer service experience. She was very courteous and professional, attentive to our needs and went above and beyond to make sure we would get the best rental for our needs. She truly is an exemplary Hertz representative. Thanks a lot Ana.”
“Best place on the North Shore to rent a vehicle. I have rented twice and the gentleman at the service desk is friendly, helpful, and courteous. Don't see or experience good service like this anywhere else. Manager is also amazing! Great rental place! I'll definitely be back”
“These guys are great! I’ve been to a lot of different rental counters in the Boston area and Ade Gomez was amazing to work with! They were patient with my questions and always kept it extremely professional. Will rent here over any other car rental location in the area!”
“Rented several times from location for an Uber rental. I won’t say it’s the best place on earth, but the manager has treated me fairly and been honest with me about availability. They have more convenient hours than Hertz when it comes to Uber rental. Having Saturday hours is a plus.”
“I regret not catching their names, but Hertz is lucky to have the sisters who work at this location. Both women are extremely hard working, caring and beyond competent at their jobs.
Not only did I have a great experience with them, I watched a beautiful interaction between one of them and a customer who was having a bad day. The way she handled the situation was perfect customer service, you can tell she really empathized with the customer.
Great job!”
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“I’ve had my car repaired at Salem Auto Body twice and each time the experience has been great! The team is super friendly and helpful. Their work is solid, and they make things so easy. I’m very pleased with their service and highly recommend coming here for your car needs!!”