U-Pack is a convenient and affordable self-moving service for long-distance moves. Customers consistently describe the experience as streamlined, simple, and straightforward, with highly competitive pricing that often saves about 50% compared to traditional full-service movers. The service is noted for its reliable timelines, with on-time drop-offs, pick-ups, and arrival guarantees. Belongings consistently arrive in perfect shape with no damaged items, clean and dry even in poor weather. A standout feature is the flexible container system; you can have as many cubes or a trailer dropped off as needed but only pay for the space you actually use, eliminating stress and waste. The customer service receives exceptional praise, described as amazing, terrific, knowledgeable, kind, thorough, and very helpful. Representatives are courteous and reassuring, able to pull up any detail and graciously adjust to changes like holding containers or rerouting deliveries without altering the original quoted price. This dependable service makes stressful moves easier and is highly recommended for its reliable systems and on-the-ground teams.
Great experience from start to finish. Much more reasonably priced than other moving companies and their partners were skilled, timely and able to load the truck so that no damages occured. They delivered within the promised window and there were no surprise charges, the space you use it what you pay for regardless of... read full comment
February 2024
Moved from Toronto to Boston. Very easy process and cost me only 1200$ for 2 bedroom move.
August 2023
I used U-Pack to send a container cross country and they kept to their timelines and container arrived with no damaged items. Also prices were competitive. Not sure what else you could ask for.