The AT&T Store in Saugus offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans to meet diverse needs. Customers have consistently praised the knowledgeable and friendly staff, highlighting their exceptional customer service. Reviews describe experiences as pleasant and relaxing, especially when upgrading phones or adding new lines. Staff members like Fremio, Jose, and Joshua have received specific commendations for their professionalism, patience, and thorough assistance. Whether finding the right accessories or navigating phone upgrades, the team makes the process easy to understand. With options for prepaid plans and unlimited data, this store is a recommended destination for anyone looking to stay connected in Saugus.
I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!
May 2024
Great experience employee was very knowledgable and professional
January 2024
I went in to the AT&T store today needing a transfer pin number and Jose was outstanding! Jose was professional, courteous and extremely helpful.
