The Verizon store in Saugus offers a convenient and friendly experience for customers seeking mobile, 5G home internet, or business services. Customers can visit the store or use online options to schedule appointments, place orders, and choose from various pick-up and delivery options, including free 2-day shipping and same-day delivery where available. Reviews highlight the helpfulness and patience of staff members, particularly mentioning employees like Sammy, April, and Matt, who provide personalized assistance and clear explanations. The store is praised for its quick service, easy access to lockers for order pick-up, and welcoming atmosphere. Customers appreciate the knowledgeable staff who go above and beyond to educate and assist, making the shopping experience smooth and efficient. Overall, the Saugus Verizon store is recognized for its excellent service, helpful staff, and convenient options for all their mobile and internet needs.
Jonah is AMAZING!!! My smart watch broke and I needed a new asap and he got me the best deal :) he was very knowledgeable about all of the watches and phones. His trainee was Isaiah and he was also very helpful and super nice too. I will definitely be going back to this store from now on
July 2026
Chino gave me an amazing stress free transition to apple. He was as helpful as can be! A great guy!
July 2026
I just wanted to say the sales rep named Jonah was a fantastic guy. He was not pushy answered all my questions. And one of the most easy going people I met in the cellular marketplace. I would recommended him to anyone. Verizon should be proud to have him.
