DICK'S Sporting Goods in SAUGUS is a go-to destination for sports, exercise, officially licensed, and outdoor equipment needs. The store carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. It offers a lot of variety across all sports categories. Knowledgeable staff and service teams help customers find items, tune up bikes, fit for new golf clubs, set up fishing equipment, and assist with finding fishing licenses. Staff are described as very nice, friendly, and helpful, with great customer service that is hard to come by. They are willing to check in the back for products, help with exchanges, and provide efficient service for online order pickups, which can be completed very quickly. The store is very large with so much variety.
Shout out to AL in the Saugus, MA store fishing dept. who helped me through a "line on my reel" snafu. Kind, resourceful and patient, he took great care of me. Thank you, AL. Sincerely, Rick S. Fri 5/24 visit.
May 2024
Went to a few other places for a fishing license but was unsuccessful. Ended up coming here and found an associate on the 2nd floor by the name of Jaime, she was very nice and had no problem helping me out with the license even though she just learned how to do it. Props to Jaime for the customer service, hard to come... read full comment
April 2024
Reem a sale associate at the Saugus location. She was extremely helpful and pleasant. Great experience
