DICK'S Sporting Goods in SAUGUS is a go-to destination for sports, exercise, officially licensed, and outdoor equipment needs. The store carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. It offers a lot of variety across all sports categories. Knowledgeable staff and service teams help customers find items, tune up bikes, fit for new golf clubs, set up fishing equipment, and assist with finding fishing licenses. Staff are described as very nice, friendly, and helpful, with great customer service that is hard to come by. They are willing to check in the back for products, help with exchanges, and provide efficient service for online order pickups, which can be completed very quickly. The store is very large with so much variety.
Wanted to use my Dick's card but didn't have it on me at the time. I have way too many cards in my wallet. Staff wasnt able to help and only gave me a toll free number to call.
April 2026
They are always out of the items that are needed. Never have the size shoe. The prices are good but the inventory is fair to poor
April 2026
Today we had the best experience one from a young Hispanic young lady on the first floor I didn’t get her name and the other was Pedro Alberto best customer service ever!!
