Floor & Decor in Saugus, Massachusetts, is a highly regarded destination for flooring needs, offering unbeatable prices on tile, wood, stone, laminate, and luxury vinyl. Customers appreciate the wide selection of high-quality flooring, cabinets, countertops, and installation materials available for both professionals and DIYers. The store is known for its excellent customer service, with many employees ready to assist shoppers.
Customers have highlighted their positive experiences with staff members like Thomas, Tyler, and Richie, who provided knowledgeable and patient assistance throughout the selection process. Many found the staff's professionalism and helpfulness reassuring, especially when choosing materials for renovations. Shoppers often commented on the courteous service and were grateful for assistance with loading materials and navigating the store.
Floor & Decor also offers expert design services and free in-store pickup, making it easy for customers to shop. With a commitment to customer satisfaction and a focus on quality products, it’s no wonder homeowners and contractors alike choose Floor & Decor for their renovation projects.
The employees are very helpful. Prince was great and he’s a sweet guy!
September 2026
Visited twice in one week and staff were very nice and helpful each time. The store itself is large, well organized, and has a large in stock variety.
September 2026
Kimberly at register very helpful and patient. All employees during my visits very knowledgeable and pleasant. Cannot say the same fir Bellingham store.
