July 2026
This bank never has anyone in there and when you go there, they are always acting like they’re too busy to help. I went in there to try to cash a check and they said I needed to make an appointment with the manager, even though there was not one person in there. Very bad customer service!
April 2025
I am happy with my experience in saugus, needed help with my account and branch resolved the issue with me.
October 2024
This bank is terrible. Slow and just like Bank of America for all the simplest transactions. If you are not a customer they will also charge you fees to cash a check that’s drawn off their own customers.