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“I am based in Saugus and have gone to this U-Haul multiple times for various reasons. Nathan is always there to help me and has an amazing customer first mentality. I truly appreciate his help and want to give him the recognition he deserves”
“Dennis D. was terrific. He showed up on time,got right to the jobs at hand and was knowledgeable and efficient. I would recommend both Dennis and Cubby Oil without any reservation whatsoever.
Paul Z”
“I have been with John's Oil for 9 years. I've never had a problem with them. I've only needed then one time in an urgent situation, and they responded immediately.”
“Best place ever. I am a jeweler and they always help me out whether it's inspecting or refilling my tank to make sure I'm good to go or helping me find a part.”
9AM - 5PM
600 Mystic Valley Pkwy, Somerville
Propane
“I had a great experience! The man who received the truck was very helpful and kind- he went above and beyond by inflating a tire on my vehicle- I was very impressed by his kindness. The lady inside the store where I needed to purchase tape was radiant and delightful ! I would highly recommend this location”
“We rarely check the gauge on our propane tank because in the 10+ years that we've lived in our home it has not needed a lot of attention (only used for cooking). Insert Karma which shined on us midway through cooking a full Thanksgiving dinner after what felt like so many holidays where we weren't able to safely gather. Our hopes were low for an emergency delivery, but Bill saved the day! He was friendly, understanding, quick to respond, and truly saved our holiday. He also helped us get setup for more routine monitoring. Highly, highly recommend!”
“The store was quite intimidating at first. I was already tense for what lay ahead. My representative was Joann. She is very knowledgeable and concise with her information. I never felt like there were any surprises in the pricing, or eventual cost, which was quite fair. This representative has a great sense of humor; she really has quite a pleasant personality. She was down to earth and made everyone, including other customers in the store feel like they mattered! I will definitely use THIS U-Haul again, very soon actually. This was by far the best experience I've ever had with any rental of ANY sort. Thank you for that!”
“Good old fashioned customer service! Thank you Hector ?
It’s been a crazy week. Things just got a little better thanks to Hector. I have had mixed experiences with U-haul in the past. This particular location is top notch.”
Propane
“This review solely relates to the store where they sell moving and packing supplies. I am not reviewing the storage aspect of this business, since i have never used this particular service. I was in search of a shipping box approximately 25-27" L x 26" W x 17-18" Tall. My first stop was the UPS Store, who wanted $26.00 for this box! Outrageous! My next stop was here. Virtually the same box was only $7.95. The lady at the register was very kind and professional. I found what i needed in just a few minutes, after comparing a few different sized boxes to make sure they were the correct size I needed to ship an item by carrier. I accomplished my mission in about five minutes! Next time I need shipping/moving supplies this is where I am purchasing them from!”
“Anthony is thee best!! I've rented from this U-Haul multiple times over the years and he has always been helpful, quick, and ensures everything is ready to go. His dedication and efficiency have made *every* rental stress-free and enjoyable. Thank you for the amazing service!”
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“I am based in Saugus and have gone to this U-Haul multiple times for various reasons. Nathan is always there to help me and has an amazing customer first mentality. I truly appreciate his help and want to give him the recognition he deserves”