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“The personalized service we receive from each postal service worker is OUTSTANDING….Especially Sir Michael. He is very personable, efficient and extremely knowledgeable about postage and packaging for mailing merchandise. He always has a kind word to say and also has a great sense of humor.”
“I have always experienced exceptional service at this post office! The clerks are friendly, knowledgeable and very nice. Karla is outstanding. And there was a gentleman who saw me crossing the parking lot after 5:00 --he was outside on a quick break--and let me know they had just closed. (I had lost track of time). I turned to leave, and then he offered to take my packages anyhow as they were pre-paid. !!! So helpful and nice!”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
“Michelle and the other delivery people are fantastic. Michelle makes it a point to communicate with her customers and always giving it the personal touch. A bright spot in our day.”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
8:30AM - 4:30PM
2122 Commonwealth Ave, Auburndale
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“The reviews are probably based more on bad experiences on the delivery end. This office is straightforward and gets the job done. I wish USPS would invest and probably spruce up the place, similar to newer facilities I see in other areas of the country. This would probably make the space more inviting for staff and customers.Overall, I use USPS more than the other services. Prices in most cases are better and get to well traveled locations relatively quickly.”
“I called to get info about a new passport application and a friendly woman picked up on the first ring! She was super-helpful and gave me all the info I needed to set up my appointment. Super job!!!”
“Excellent town post office! Very helpful staff offering professional services and advice. I’ve had a great experience every time I’ve come here over the past few months. I haven’t established a PO Box so I can’t speak to that, but they’ve helped with everything I’ve needed. Thanks so much!”
“Cheryl, Cathy and Fernando, employees with the Holliston Post Office, MA were friendly , kind, patient and very helpful in delivering a package to me that was initially sent to the incorrect address. They handled the situation professionally and perfectly and went beyond until it was resolved. Thank you from a very satisfied customer!”
“The self serve package station is great; you can buy a box, seal and address your package, print the label, and leave your package behind a protected drop off wall slot thing. No talking or waiting in line necessary.”
“I am waiting in line at the main Needham post office and the most helpful and positive mail representative is greeting and assisting customers. Generally mail representatives at the post office are unhappy but not Adam!! He is terrific and as luck would have it he helped me. Thank you Adam.”
7:30AM - 5:30PM
776 Main St, Waltham
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“Came to get my passport and Lily was very helpful!! Super kind and attentive, she made sure everything was done correctly and in a timely manner. There were 2 other people working as well and they seemed to handle customers just as well. This is definitely one of the better post office’s I’ve been to.”
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“This is my favorite Post Office I've been to in the whole country. I've never had to wait more than a couple of minutes in line, I'm often the only customer, the staff are always friendly, and there's plenty of parking nearby. That's everything I need.”