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“The service has always been fine. No issues. Wait times are good compared to other locations. Maybe the poor reviews were just someone’s bad day. We all have ‘em. Also I have had to buy tape to seal my packages at other USPS locations. Lesson learned. Be prepared, folks!”
“If you’re ever in need of a trustworthy and dependable courier, I highly recommend Royal. He brings an exceptional level of professionalism to every delivery task and treats each package with the utmost care and respect. From the moment you first communicate with him, you’ll notice how courteous, organized, and customer-focused he is. Royal is not only punctual, but he also goes out of his way to accommodate your schedule, no matter how last-minute or specific your needs may be.
What sets Royal apart is his attention to detail and dedication to making sure every delivery is smooth and stress-free. He takes the time to confirm all details before pickup, ensures that fragile or valuable items are handled with care, and always follows through with timely updates and confirmations. His positive attitude, clear communication, and consistent reliability make him a pleasure to work with.
Whether you’re sending something locally or across a longer distance, Royal is someone you can count on to get the job done right. I’ve used his services multiple times, and each experience has been seamless. It’s rare to find someone so committed to excellence—Royal truly goes above and beyond in every aspect of his work.”
“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
9AM - 5PM
2344 Washington St Ste 1, Newton
Post Offices
“Kelly and Wendy provided exceptional service and accomodated my large order. I especially enjoyed meeting the post office puppies. If you're looking for a post office, this is the place to be!”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
“The staff at this USPS location went above and beyond to help me. They were patient, professional, and took the time to clearly explain everything I needed to deal with an unusual situation. Excellent customer service!”
“I really appreciated the patience and professionalism of the clerk today. They took the time to explain my shipping options and made sure everything was done correctly. Thank you for the great service! (Clerk:07) ?”
“I love this post office. Staff is warm and very helpful. I accidentally left an item behind after a visit, and they held on to it for me, remembering who I was when I came back.”
8:30AM - 4:30PM
2122 Commonwealth Ave, Auburndale
Post Offices
“The reviews are probably based more on bad experiences on the delivery end. This office is straightforward and gets the job done. I wish USPS would invest and probably spruce up the place, similar to newer facilities I see in other areas of the country. This would probably make the space more inviting for staff and customers.Overall, I use USPS more than the other services. Prices in most cases are better and get to well traveled locations relatively quickly.”
“Good afternoon! I would like to thank the staff of the Wayland post office. Always attentive and friendly operators and postmen, provide professional assistance in the provision of services. Thank you for your quality work and attentive attitude. I recommend.”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
“Was having trouble with USPS website so went in person. No line and guy working was super helpful with best shipping option and super patient when I clicked the wrong buttons when declaring contents, credit card machine. Pleasant experience!”
“I mailed my wedding invitations at this USPS and Sue was very helpful and kind. She ensured that the envelopes would be processed by hand vs machine and helpfully explained how the process works. Quick and easy experience!”
8:30AM - 4:30PM
31 Union St, East Walpole
Post Offices
“I had a good experience here just today dropping off a package with all the details and label already put on. There’s social distancing norms in place with little indicators on the floor and masks on policy. There was only one counter open at my time of visit around 4pm but, there wasn’t a big line so it was ok.Contrary to all the reviews I saw about this place before my visit, I was leaning towards a bad experience but, i didn’t have one. It was a standard drop off for my package and I was done within a few minutes, got the receipt and headed home.”
9AM - 1PM 2:30 - 4:30PM
31 Nicholas Rd, Framingham
Post Offices
8AM - 12PM 1 - 5PM
137 Village St, Medway
Post Offices
“This post office is located directly next to Village Pizza, so it’s hard to find if you’re looking for a typical post office in a free standing building. However, our experience applying for passports at this located was seamless. I believe D’Ann was the person who helped us, and although it was busy she was quick and efficient with our paperwork. It’s a stressful process and she made me feel reassured throughout making sure we had everything.”
“I am waiting in line at the main Needham post office and the most helpful and positive mail representative is greeting and assisting customers. Generally mail representatives at the post office are unhappy but not Adam!! He is terrific and as luck would have it he helped me. Thank you Adam.”
“I've had a PO Box at this locations for years. Only recently w my long hours at work have I had a hard time picking up my packages. But every time I go there someone is willing to help me out. I've dealt with two different gentlemen, one of them I met today, his name is Gerry. He's the postmaster along with doing other roles at the same time. He went above and beyond to help me out. Was extremely friendly and even took the time to have a conversation with me. He is a true professional in customer service. His kindness and politeness put my faith back in the working world. Thank you Gerry for making my day better!”
“I don't live in Wellesley but still use this post office whenever possible. The ample parking, easy in/easy out, and friendly, efficient staff are the reasons I go out of ,my way to use this location.”
“I called to get info about a new passport application and a friendly woman picked up on the first ring! She was super-helpful and gave me all the info I needed to set up my appointment. Super job!!!”
“The woman working here on 12/17 in the evening was extremely friendly and helpful. She got everything I needed for my Christmas cards including my international stamps and kindly took them directly from me when I was finished with everything, wished me a happy holidays with a smile. Great service, this makes me live using USPS.”
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“Best post office ever.
Employees are friendly and great.
Always have an answer to my questions regarding mails and packages.
Thank you for the fabulous service”