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“Mike is extremely kind, knowledgeable, and helpful. I showed up with incorrect labels and packaging and he was able to help me reprint and attach new labels. He was extremely nice and understanding. Highly recommend this location for all of your shipping needs.”
“Karen is amazing, saving me money and having tape for free for customers 5 stars
Then I met Ian amazing too. Thank you for your team!
Merry Christmas ?”
“I enlarged a photo to an 18x24 poster... I ordered the product online. Went to Staples to pick it up. It was very fast. The staff was pleasant knowledgeable and friendly. I would recommend.”
“I had an excellent experience today thanks to Lynn and Andrew in the Marlborough store! They were incredibly helpful when I was picking up my online order. They helped me with adjusting the the sizes so that I could make it work on my project. I wasn't able to do that when I placed the order online. They were able to help everybody and they were so kind and efficient. I actually called the store while I was placing the order and they were super helpful, no weight to get them on the phone and there was a lot of people at the store at that time. I will add that the quality of the printing is excellent. Special shout out and thank you to Andrew and Lynn.”
“Really great experience with New England Pack & Ship. Quick turnaround, reasonable shipping prices (international in my case) and really friendly professional experience all round. I only have good things to say and I will continue to call on these shippers in the future. Thank you!”
“Easy one here, Sunday morning, needed printer ink, knew where to look, there was an associate in the same aisle helping a woman. Once she saw me looking for the correct ink for my printer, she asked if I needed help, I said “ yes I have the model # printer but not sure the number of the ink for it! She found it immediately. Went to checkout, one person being helped, then the associate asked my phone number to check my rewards and luckily for I had $22 and I was out in less than 10 minutes”
“I have had the best customer service at this store ! Victor always remembers my name , and he and the owner are very kind, very helpful. I always enjoy taking my packages there!!”
“Daisy is the MOST KINDEST PERSON EVER! She help me ship out a package that was going to Germany she made the shipment so EASY! She was very fast and helpful with everything I WILL BE RETURNING BECAUSE OF DAISY KINDESS I RECOMMEND THAT YOU GO TO THIS STORE DAISY IS THE MOST HELPFUL AND LOVELY PERSON THANK YOU DAISY I WILL BE BACK”
“Excellent staff and very quick service. My relatives always complain about the pain of shipping items and returning items so I used to avoid both as much as possible. Then I came into this ups for a return earlier this year and I was blown away by how friendly and quick it was. In town FedEx is 20 mins at counter apparently, but this was in and out in under 3 mins for shipping past week. Glad for this option!!”
“I always have a great experience at UPS, Boston Post Rd, Weston.
And I want to give a shout out to Nick. He is incredibly helpful, patient, and genuinely friendly!
Its rare to come across someone that genuinely cares about their customers like Nick does.
Highly recommend!!”
“Monro Brake and Tire in Stoughton MA gets a lot of deliveries by truck. I have yet to meet a more professional, outgoing and engaging driver as David Medina out of Southborough Ma Depot. It is no surprise that one of my customers who gets shipments from David knew him by name when he saw him at my store. Initially I was perplexed on how David was going to get my delivery off his truck but quickly realized through his cool calm and collect demeanor that all I needed to do is watch him work his magic. I look forward to the next time I have the pleasure of getting another delivery from David and UPS.”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
“If you’re ever in need of a trustworthy and dependable courier, I highly recommend Royal. He brings an exceptional level of professionalism to every delivery task and treats each package with the utmost care and respect. From the moment you first communicate with him, you’ll notice how courteous, organized, and customer-focused he is. Royal is not only punctual, but he also goes out of his way to accommodate your schedule, no matter how last-minute or specific your needs may be.
What sets Royal apart is his attention to detail and dedication to making sure every delivery is smooth and stress-free. He takes the time to confirm all details before pickup, ensures that fragile or valuable items are handled with care, and always follows through with timely updates and confirmations. His positive attitude, clear communication, and consistent reliability make him a pleasure to work with.
Whether you’re sending something locally or across a longer distance, Royal is someone you can count on to get the job done right. I’ve used his services multiple times, and each experience has been seamless. It’s rare to find someone so committed to excellence—Royal truly goes above and beyond in every aspect of his work.”
“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
1:30 - 5PM 9AM - 12:30PM
208 Main St, Norfolk
Shipping Centers
“So grateful for the Norfolk post office and staff! Jean is great and runs a tight, tidy ship. I mail packages frequently and am always well taken care of. In response to a previous review: the office closes for lunch because there's typically only one person on staff making that lunch break a necessity.”
“Kelly and Wendy provided exceptional service and accomodated my large order. I especially enjoyed meeting the post office puppies. If you're looking for a post office, this is the place to be!”
“No problems with my experience at the shipping center but I had requested that my package be delivered to a local Walgreens where I could pick it up (no one home during the day to sign) and this was never done. Had to drive to the shipping center to pick it up.”
“The staff at this USPS location went above and beyond to help me. They were patient, professional, and took the time to clearly explain everything I needed to deal with an unusual situation. Excellent customer service!”
“Best visit ever! Lady clerk was the best. Took the time to explain all my options clearly and in the end also saved me $$. Super kind and personable. Thank you! ?”
“I love this post office. Staff is warm and very helpful. I accidentally left an item behind after a visit, and they held on to it for me, remembering who I was when I came back.”
“The people are super friendly and helpful. The exact opposite of the previous owners, who were rude and nasty. I’d been avoiding this location but glad I returned. They will be my new home to shipping store.”
“Very nice staff fast unloading. Check in at 8:00am
Take 495 S to exit 43 right on 140 to maple st. Right for 1 mile than left onto premises follow signs prior to 7am”
“Shout out to Joe… He went above and beyond after a package for me was sent to the wrong address… He actually retrieved the package and Personally made sure that I received it!”
“My husband and I visited this FedEx location this afternoon to ship some important documents to Chicago. It had been a long time since we last handled this kind of shipment, so we were a bit unsure about which packaging and service would be the best option to ensure fast delivery.
Carlos and another staff member who was wearing glasses were incredibly helpful and patient. They took the time to answer all of our questions clearly and guided us through the process without rushing us.
Thank you for making what could have been a stressful experience so much easier!”
“First time using this location and the service was excellent. Everything was neat and very professional. Connery made me feel comfortable right away with his professionalism. He was on top of every step, showing great knowledge, attention to detail, and maturity throughout the entire process.
Thank you for the great experience”
1 - 4PM 9AM - 12PM
44 Summer St, South Walpole
Shipping Centers
“They do close for lunch, but the hours are clearly posted and the service is friendly, speedy, and accurate. I love the building. Tiny little thing, but plenty of parking behind it.”
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“Staples in Natick is the best. The staff is always knowledgeable and helpful. Going above and beyond. Also I notice that staff stays at Staples, I see the same people in the store over time. That speaks volumes for the staff's satisfaction with their job and this shows when they are dealing with customers !!”