“I brought my computer in to be worked on by Abdul. He diagnosed the issue quickly and promised I would have it back before I had an exam that I needed my computer for. He fixed the issue he initially diagnosed but unfortunately there were a few things wrong with my computer and he needed to work on it more. Luckily I had a second laptop available to me that I could borrow for school. If I didn't though Abdul was going to lend me one at no cost and even after I kept telling him I had an extra he continued to remind me that he had plenty of loaners available to give me. It took a little bit longer for Abdul to fix the multiple issues with my computer because he was waiting for parts. He kept me update through the whole process. It was ready after about a week and I went to pick it up and for no charge Abdul got me an exact copy of my laptop. He explained that the issues with my old laptop were too involved to be worth fixing and would take more time so he completely switched out my laptops seamlessly. I was able to login into the new laptop and all my programs and files were there. And he did this for no cost after he said the computer was fixed with the initial issue. This man was helpful, kind, skilled and knowledgeable. He saved me a lot of trouble and he held himself to a high standard as a businessman. I plan to bring any future computer or phone issues I have to him and I know I will be treated respect and as a neighbor.”
“Had the best experience at this place from a screen repair last time and help with my tablet screen this time always polite and amazing fast work!!! Can't recommend this place enough!!!!”
“I came here multiple times and it’s honestly the best phone repair in Worcester ! I 100% recommend, and I did not have to wait long, amazing service && awesome employees !!”
“Has to have a Samsung TV repaired. David was easy to work with and was true to his word. The fix was completed in a day! And it's perfect! I highly recommend Bay State Electronic Repair!”
“Try to reach you .. no body picking up the phone… I have a MacBook Pro .. and a screen protector… can you install it for me .. I will pay.. please let me know know sir.”
“Wonderful people to have in the neighborhood. I am starting in a Community band next month and got a used vintage sax as a gift from a friend. Paul, the repairman let me know in advance what needed to be worked on, and did everything to the T. The horn now plays amazing. Give them your business. The store staff were very friendly and helpful as well.”
“Couldn’t have asked for better service. Very friendly and replaced my tv screen perfectly. Would happily call them again if I needed another repair. Thank you!”
“I’ve been getting my key fob batteries here for years. Very easy and I only end up paying once with insurance. Today I stopped in and got a car battery tested and it was the best installation I’ve seen in years. Thank you again Willow and Adam. I’ll be back, but not too soon. Thanks to you.”
11AM - 5:30PM
25 Tobias Boland Way, Worcester
Electronics Repair
“I've gone here for years and no matter what problem I've had they are able to fix it.
They take the extra time to make sure you have a friendly experience and the prices can't be beat.”
“Elshad is amazing!! He is VERY talented and knowledgeable and beyond that he is very honest. I went to Elshad today as my touch screen for my iphone X was not responsive. He first tried to fix it without changing the screen. He then gave me a very competitive price and he gave me a one year warranty. He was so good that I wanted to give him a little more than he had quoted me but he refused to take it as he said if he wanted more money he would tell me that other things were wrong. He is a good man. Go see him if you need your phone fixed. Thanks Elshad!!!”
“Although repair was not possible, and unit needs to be replaced... Service as a whole was top notch, excellent communication with reminders, explanation for (or in this case against) a repair, and what would be next steps, on-time arrival as promised. Would use this service again if need be.”
“Customer service excellent aelgn tech in that place so polite knows how to solve the problem and very attention I recommend this place because my experience with was awesome!”
“SmartFix is excellent and professional! Our son's tablet is almost 3 years old. The screen cracked. We were concerned it could not be fixed. SmartFix fixed it in two days, for a much less expensive price than a new tablet. We hope the need will not arise again, but if it does, we're happy to know a reasonable, reliable place for repair.”