Shrewsbury Federal Credit Union (SFCU) is a highly praised financial institution that has consistently provided excellent and friendly customer service to its members over the years. Reviewers highlight the personal and friendly nature of the staff, who greet customers by name and go above and beyond to assist them, even in situations involving fraud. The credit union may not have as many features as larger banks, but its outstanding service is greatly valued by its long-term members, who appreciate the human touch and the knowledgeable staff. Overall, SFCU is described as a great, friendly neighborhood bank that delivers a top-notch customer experience.
Have been a member with SFCU for many years and have always received excellent and friendly customer service! Had a recent incident involving fraud with my credit card and they went above and beyond to prevent and help me in what could have been a nightmare situation. Very Thankful and Appreciative for all they do!
March 2024
This is a GREAT BANK always willing to help and wishing you a good day.
September 2022
Amazing personal service. They may not have as many bells and whistles as some of the huge chain banks but I'd much rather have the outstanding service the credit union provides. I have been a member for over 40 years and I will never change my bank....
