“John at the Sommerville, MA location is great - I had to help my sick college-aged daughter with a project. She is the maker, not me. John was thoughtful, and professional, and helped me with a solution that worked well for my family. He is a trained electrician so he was able to give great advice. Another customer (sorry guys - a male) got irritated that he was helping me solve a problem. John was calm, prioritized my support, and tried to guide the customer to service. All to say, we people of a certain age are normally ignored. John understood what needed to get done and took the time to help direct me to the right products at HomeDepot for the job. Thank you!”
“The best materials warehouse I've ever seen in my life. My father would go crazy inside this store. You can find everything, very well organized in any city, well standardized shelves and easy to return unused items. Among other advantages of shopping there.”
“I wanted to express my gratitude for the assistance I received while searching for my faucet. I was struggling to find the product, but Lia (or Leah) went above and beyond to help me locate it.
I’m sorry I don’t remember her exact name, but I was truly impressed by her willingness to search for the product instead of simply saying it wasn’t available, as others usually do. She stood out with her dedication and professionalism.
Thank you so much for the excellent service!”