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“I was telling my girlfriend how much I loved the Root Beer Waterloo seltzers and how I wished they were in stock so she could try them, your employee Nickerson overheard us and found some for us, really appreciated that! Thanks for being so cool Nickerson!”
“I came in shortly before closing because my phone was broken. Syed was very helpful and the customer service was excellent! I highly recommend this location, the employees were great!”
Open 24 hours
582 Broadway, Somerville
Electronics
“FANTASTIC store!! Staff is always so nice to me here. I guess some people are disappointed because the store sometimes closes early, but I’m grateful for these nice people. Tonight they even cooked hot dogs specially for me when I told them I was having a craving lol.”
Open 24 hours
4 College Ave, Somerville
Electronics
“This 7-Eleven is also a perfect spot it's right across the street from the Davis Square Train Station and the people that work here are very friendly they're helpful and they always have everything I need in stock the coffee's always hot and also I get my slurpees in the afternoon hahaha”
Electronics
Electronics
Electronics
“I had one of the best customer service experiences I’ve had in a long time thanks to Deandre at the T-Mobile store.
I came in fully intending to exchange my new phone because I was convinced it wasn’t the right fit. Rather than rushing me through another transaction or trying to persuade me with a sales pitch, Deandre took the time to truly understand what I was experiencing. He had me compare several phones, encouraged me to actually hold and use them, and even let me try the camera on his own phone so I could experience it in a real-world setting.
What impressed me most was his patience, kindness, and professionalism. He never dismissed my concerns or made me feel like I was being difficult, even though I had already exchanged my phone once. Instead, he helped me separate the phone itself from the bulky case that was affecting my perception. He even refunded the accessory and suggested I purchase a slimmer case elsewhere because he wanted me to love my phone, not just complete a sale.
By the end of the visit, I realized the phone I’d been ready to return was actually the right one for me. That happened because Deandre listened first, educated second, and never pressured me. Customer service like this is rare, and it’s exactly why I would recommend this T-Mobile location to friends and family.
Thank you, Deandre, for treating me with patience, respect, and genuine care.”