10AM - 9PM
119 Middlesex Ave, Somerville
Mattress Stores
“I knew what I was looking for but I was immediately greeted by a helpful sales person who showed me the exact couch I was looking for and made the purchasing process fast and easy. I would highly recommend this store.”
“We had a wonderful experience buying a mattress from this Mattress Firm back in August 2024, so we returned this past Friday to buy another one and once again had a fantastic experience. Gene helped us out and was incredibly attentive, making sure he found exactly what we needed. He went above and beyond to hunt down great coupons to give us the best possible price on both the mattress and the delivery. The delivery team kept us fully informed of their status, and the entire delivery and installation process went flawlessly.”
“I did advance research on what I wanted. The store was empty of customers the entire time I was there. I was in a rush, but the checkout process took a little longer to wrap up than it should have - my sales rep was bantering with other employees so I had to tell her to move a little faster.”
10AM - 8PM
54 Middlesex Turnpike, Burlington
Mattress Stores
“Patricia was great! She was knowledgeable and not too pushy. She helped me find the right type of mattress for me and was patient with my questions and wanting to try other mattresses to compare them. I would recommend coming in to see her!”
“Serkan once again provided excellent service and helped me find the right mattress. This was not my first time working with him, and he continues to be friendly, knowledgeable, and patient throughout the process. He made sure I was comfortable with my choice and helped make the entire experience smooth and stress-free. I truly appreciate his great customer service and would highly recommend Serkan to anyone looking for a mattress.”
9:30AM - 8:30PM
811 Boylston St, Boston
Mattress Stores
“I had a great experience at this store! This was my first time purchasing a mattress in person, and Luis was so kind and helpful! He walked me through the shopping process and helped me find the perfect mattress within my budget. The store was having a good sale too, I got a free adjustable bed frame with purchase. I also appreciate that mattress firm offers a white glove delivery and setup service. I think it’s definitely worth the extra cost to alleviate some of the work of moving!”
“I recently bought a mattress in February but after a few months I decided to take advantage of the 120 day sleep trial. I was having a bit of back/side pain so I came back to upgrade. I met with Shawn who helped me with my first purchase. I tested out more mattresses at the store and decided to upgrade to the Dream Cloud PressureSmart Technology Plush Pillow top. The exchange paperwork was super easy and I scheduled my delivery for two days later. The drivers came and removed my old mattress and set up the new one. I’m very pleased and happy and had a great night’s sleep. Thank you Shawn for all your help!”
“Both June and her manager I want to say Jen have excellent customer service skills. Lots of recommendations and not always pushing the most expensive mattress and pillows. Thanks so much! Can’t wait to get a new mattress and sleeping better!”
“Friendly, informative, efficient…we’ve bought our mattresses at that location since we moved here in 2011. It’s great! Kudos to Terrance for his assistance!”
“Excellent experience. M Serkan was more than helpful. He answered all our questions and made sure we were thoroughly satisfied with our choice.
Mattress delivery by R Wilbert was smooth and on time.Thank you !”
9:30AM - 8:30PM
1385 Beacon St, Brookline
Mattress Stores
“Lili S. was amazingly helpful! She helped us find a bed frame and box spring to pick up same day. She went above and beyond to locate both items and coordinated an easy pick up for us.”
9:30AM - 8:30PM
38 Furlong Dr, Revere
Mattress Stores
“Ezra helped us out and they were phenomenal. Very knowledgeable and helpful from start to finish. I would recommend my friends and family to go talk to Ezra for a new mattress. 10/10”
“Come for the great product, but stay for the great people!!
We had a very specific need — the kind where another mattress store literally told us, “Oh, you need to go to Watertown Mattress. They’ll have whatever it is you’re looking for.” And boy, were they right.
Their inventory is incredible. But even more incredible? Mike.
From the moment I called, Mike didn’t just “know his stuff” — he was genuinely warm, kind, and so deeply helpful. You could feel that he actually cared. Not in a transactional, “let me make the sale” kind of way, but in a real, human way. He listened. He understood exactly what we needed. He made us feel taken care of. It honestly feels like you just don’t find stores like this anymore — where it’s not some arbitrary transaction, but a true connection. The kind of place that builds community, not just a customer list. And as new parents trying to get out of the house with a baby, his patience and flexibility (even staying open a little late for us!) meant more than I can say.
This was truly a 100 out of 10 experience. I would go back hands down anytime — and I’ll be sending anyone and everyone I know straight to Mike. He’s just wonderful.”
“Sean was extremely helpful in making my purchase of a plank queen size mattress. He went through all of my options for a firm mattress, showing me various options and was extremely patient in giving me time to make up my mind. He is very friendly and made me feel very comfortable.”
“A followup visit. Two Vterinarians and three staff members converged on the case. I was in and out in less than 45 minutes. Visit included a detailed physical exam, abdominal ultrasound exam, discussion of findings of the exam:, an IV drug administration, and a topical medication. Ultrasound was forwarded to our primary care vet. All this was conducted with professionalism, courtesy and compassion.”
“Great selection. Responsive and helpful staff. Quality appears good. Only concern was the push to purchase expensive ‘protection plans’ due to limited manufacturers warranty. Are these really quality products if the manufacturer is reluctant to warranty?”
“Yasin is very patient
to the costume he provided good service I’m very satisfied thank you so much . The store has nice collection. And I can suggest you to go this store”
“I had an outstanding experience with Mattress Firm in Everett, thanks to Valerie's exceptional customer service.
My son is moving into a rental house on June 1, but he won't receive the keys until 10:00 a.m. The mattress delivery window is between 8:00 a.m. and 6:00 p.m., so I was concerned about the possibility of the delivery arriving before he could access the house.
Valerie went above and beyond to help. She made multiple attempts to communicate with the delivery team to ensure they were aware of the timing issue and did everything she could to accommodate our request. She also helped me apply a discount code I had found online, which was greatly appreciated.
Throughout the entire process, Valerie was patient, proactive, professional, and genuinely focused on helping us. In a time when great customer service can be hard to find, she truly stood out.
Because of Valerie's dedication and willingness to go the extra mile, I would highly recommend Mattress Firm to anyone looking for a mattress and a company that values its customers.”
“Our salesman was very knowledgeable and helpful. Showed me a few pieces of furniture and then let me explore on my own.
I came back the next day with my husband and already narrowed down to what I wanted. We were able to make the purchase today.”
“Mattress Superstore have very a dedicated team. At this Superstore you get the best quality products which are budget friendly. Once you make an order they deliver your products as agreed on time without delay.”
“Store customer service is actually very good the guys are doing a great job, in fact they do have a knowledge of their product, they are kind and honest, but here is the problem the delivery team won’t get on single star ⭐️ from me. Almost one month after we made the purchase and We still waiting for our product. I’m not joking is actually truth ?”
10AM - 8PM
350 Providence Hwy, Dedham
Mattress Stores
“I don’t remember the name of the person who helped us, but he was very accommodating and knowledgeable. We had a couple of questions and he made sure to answer all of them and if he didn’t know the answer he asked someone else who knew. I would go back just for that.”
9:30AM - 8:30PM
65 Boston St 2nd Floor, Dorchester
Mattress Stores
“I just moved from San Francisco to Boston, getting a mattress can be someone’s most important first decisions.
After visiting a couple locations, I am particularly impressed by Jon’s expertise. He made an otherwise daunting task easy and admittedly pleasant. I would highly recommend this location for your mattress and bedroom needs, the service was top tier!”
“I purchased a new sofa and bed from this place. The sofa and bed was very high quality. The owner and his family who helped us build the sofa/bed were really efficient and polite!”
“I just purchased a Gardner mattress today! We walked into the store in Needham and was greeted by Zach, and he was super attentive and patient listening to my needs and was able to direct me to the perfect choice of mattresses for me. I was able to purchased a mattress quickly. I was impressed by the client service, thanks Zach! And I am looking forward to the delivery of my new mattress and base in two weeks! I am also very happy to support a small local business.”
“knowledgeable helpful staff who make the process easier by helping customers Learn that this company is different (vs.) other natural/organic bed/furnishings companies. they were the 1st ones in the country (&even 1st in the world¡) come up with the idea of design/manufacturer/selling 100% all natural organic furniture-ask for Barry, he's extremely knowledgeable in this field&is very easy to talk to! #Furnature”
“We bought our mattress at Gardner after reading about its reputation online. Three months later, we’re still quite happy with it! Court (spelling?) at this location was very helpful in walking us through the process.”
“Great neighborhood spot to check out furniture in person! Martina was very helpful and guided us to exactly what we were looking for, she made couch shopping easy and so much fun!”
“I have been dealing with back and neck pain for many years and we owned a zero gravity chair for over 20 years which we wanted to upgrade. The store manager, Julian greeted us who was extremely knowledgeable showing us the different products and features of each chair. He asked pertinent questions to make sure the chair fit our needs and wants, such as articulating headrest, lumbar support, extra wide armrests, which my existing chair did not have. I found this extremely helpful choosing the right chair to fit our needs.
We finally settled on the Andrew Leblanc Novas 3.0 powered chair. He showed us different leather swatches, explained delivery dates, warranties, and was never pushy. It was an extreme pleasure dealing with Julian from start to finish.
The Novus chair should be delivered in a few weeks. I can't wait.
Thank you Julian, it was a pleasure doing business with you.
Scott C.”
“I had a wonderful shopping experience with Maira she was wonderful so helpful and help me match my furniture and took her time with me. I would recommend Maria for future purchases.”