Mercedes-Benz of Boston provides a great and outstanding experience for customers looking to purchase or service a vehicle. The sales team is knowledgeable, friendly, and professional, making the entire process smooth and stress-free from viewing vehicles to test driving and purchasing. Staff members go above and beyond, offering clear communication and taking time to answer questions, ensuring customers feel confident and comfortable. The service department is also exceptional, with advisors who provide excellent service, completing work on time and returning the car cleaned. Customers highly recommend the dealership, noting the team's honesty and lack of pressure. Many state they will definitely be returning and sending friends and family, preferring this location for its exceptional and highly recommended service.
The service was over the top with respect to the knowledge of Mr.Schneider show that I had an issue with my power door lock. I must say the service is what keeps me coming back to Mercedes of Boston. Ps. Looking for a used SUV that sits a little high then some. Mark Sutherland.
November 2025
I recently had my car serviced at Mercedes-Benz of Boston. My service advisor, Michael Robinson, made the tire experience exceptional. The car was done on time and cleaned and vacuumed. I would highly recommend asking from Mike.
November 2025
From start to finish we had a great experience. Alessio along with the finance team were the best to work with .
